Provide ad-hoc HR support where required to ensure smooth business operations.
Work closely with the payroll team to prepare and verify monthly/off-cycle payroll data, ensuring accuracy and compliance with local statutory requirements.
Coordinate end-to-end relocation processes with external vendors, including FKW projection, visa applications/cancelations, lease renewals, tax clearance, settling in, and documents preparation for these processes.
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Assist in coordinating office administration activities, including meeting room arrangements, office supplies, stationery, and pantry inventory.
Assist in coordinating office relocation activities, including inventory tracking, packing and unpacking, workspace setup, vendor coordination, and other administrative support to ensure a smooth office move.
Perform general administrative duties such as filing, data entry, document preparation, and other ad hoc tasks assigned by the HR & Administration team.
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Administer HRD Corp-related processes including grant applications, levy utilisation tracking, claims submission, and maintenance of required supporting documents in line with applicable employer guidelines and schemes.
Coordinate with training providers and internal stakeholders to ensure training programs meet claimability and documentation requirements under relevant HRD Corp processes and allowable cost requirements.
Monitor deadlines for grant submissions, claim submissions, documentation updates, and follow-ups to minimise rejected or delayed claims.
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Manage dispute resolutions with win-win and balance approach.
Lead investigations and implement remediation actions as needed.
Lead/participate in HR projects to drive continuous improvement and relevancy; and collaborate across HR functions in support of the CI effort e.g. foreign employees work pass application process; etc.
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Drive and support business transformation initiatives within the assigned portfolio, particularly in change management and communication efforts involving people impact.
Collaborate closely with relevant HR Centres of Excellence (COEs) to plan and lead the implementation of HR frameworks, processes and initiatives, including development planning, annual performance and salary review exercises, capability development and employee engagement programmes.
Oversee day-to-day people operations, including hiring, onboarding/offboarding, data management, reporting & analytics, employee relations and grievance handling, in collaboration with relevant HR teams.
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Incumbent is empowered to solve requests and challenges via exceptional customer service that is consistent, knowledgeable, and trusted.
Incumbent must be able to anticipate customer needs, communicate professionally and compassionately with employees, managers and Business HRs around the world, and articulate solutions to customers in a way that enhances the customer experience. Incumbent must be able to handle a high volume of requests with speed and accuracy.
Ability to maintain confidentiality and safeguard employee data by adhering to compliance standards.
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Ability to maintain confidentiality and safeguard employee data by adhering to compliance standards.
Must possess the ability to learn quickly and follow multi-step instructions with accuracy and attention to detail. Balance of following steps and using judgment.
The incumbent must be able to analyze received information and demonstrate excellent problem-solving skills by using a variety of resources. Utilize judgment to make the best recommendation to drive a positive customer experience.
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Drive recruiting planning strategies (e.g., forecasting, short-/medium-term manpower requirements, etc.) to align with, and meet, business demands and HR cost control
Develop/review talent management for critical leadership positions and develop talent readiness/transition strategies
Execute initiatives on organization design changes to improve efficiency and effectiveness
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