Develop user acceptance testing strategy, scenarios and scripts; coordinate testing activities; track defects; and work with stakeholders to ensure timely resolution.
This role is a key member of the HCM leadership team and partners closely with the HCM Lead to support organizational growth, workforce capability, culture, and operational excellence.
Work closely with other HR partners including Talent Acquisition Specialists, Hiring managers, HR Relationship Managers, HR specialist teams, and employees to support and ensure alignment of HR transactional services.
Oversee day to day HR shared services delivery: employee data management, onboarding/offboarding administration, HR helpdesk/query resolution, and letter/documentation issuance.
Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable