Resolve labour disputes and employment-related complaints and serve as the key liaison with Malaysia Labour Department, Industrial Relations Department and other statutory authorities.
Ensure strict adherence to the Employment Act 1955, Industrial Relations Act 1967 and other local labour regulations. Provide professional IR and disciplinary advisory support to management, prepare case documentation and reports, and assist with Industrial Court proceedings and government authority investigations when required.
Maintain and oversee company compliance with RBA (Responsible Business Alliance) standards. Support customer social compliance audits and relevant certification assessments and align organizational policies and daily operations with the RBA Code of Conduct.
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Responsible to solve issues on login access, reset password, apps download, approval problems, technical errors, user guidelines, etc of time attendance & leave system.
Respond to leave, overtime & edit attendance application issues.
Assist to check, generate, export reports from time attendance & leave system on timely manner.
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Develop and implement employer branding initiatives to strengthen the company's image as an employer of choice.
Coordinate employee experience initiatives throughout the employee lifecycle, including engagement activities, internal communications, recognition, and employee feedback.
Support day-to-day HR activities and provide assistance on general HR matters when required.
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Drives continuous improvement agenda leveraging on best practices across borders as part of a virtual team.
Ensure adherence to national labor laws, regulations, and agreements, while fostering positive relationships with authorities regarding work permits for foreign employees.
Design and support in arranging the development trainings for employees as per organizational needs.
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Delivering operational excellence of HR solutions, partnering with country HR, Corporate HR and other functional teams.
Identifying opportunities and delivering continuous process improvements as part of key global HR projects to support the further development of the Shared Services HR function.
Delivering global operations solution requirements, and maintaining compliance with legal, fiscal and regulatory requirements.
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Payroll & Benefits Support: Assist in preparing payroll-related information, maintaining employee benefit records, and ensuring accurate documentation.
Employee Support: Respond to general HR inquiries, assist employees with HR forms and procedures, and direct complex matters to the appropriate HR personnel.
Training Coordination: Support the arrangement of employee training sessions, maintain training records, and assist with administrative tasks related to learning and development.
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May generate operational reports and analyze data as required.
Execute processes and procedures related to one or more of the following HR functions in line with Standard Operating Procedure (SOP) throughout the employee life cycle e.g., TA, Onboarding, Employee Data, Compensation, Benefits, Learning and/or Recruitment.
Identify opportunities for improvement and ability to support improvement execution.
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