Assist in monitoring workplace safety practices, identify unsafe conditions and report any potential hazards or safety issues to the supervisor for further action.
Strengthen customer relationships by communicating clear technical recommendations, delivering acceptance testing, and ensuring work follows safety, ESD and quality standards. Manage spare parts records and provide ad hoc training to customer staff when required.
What You'll Do: ️ Provide technical support for hardware, software, and network issues Troubleshoot and resolve user incidents efficiently Install, configure, and maintain desktops, laptops, printers, and peripherals Ensure security protocols are followed across all devices Respond promptly to user queries via phone, email, or in-person Document issues and solutions accurately for future reference Collaborate with other IT team members on projects and upgrades
What You'll Do: ️ Troubleshoot hardware and software issues on desktops, laptops, and peripherals Install, configure, and maintain computer equipment and systems Provide timely technical support to end-users onsite Ensure security protocols are followed for all devices Document issues and resolutions accurately Collaborate with IT teams for escalated problems
Review invoices and programme-related supporting documents, including attendance records and required reports, and follow up on discrepancies or missing information.