Quality Management Systems (QMS)
Root Cause Analysis (RCA)
Problem-Solving
Quality Control
CAPA
ISO 9001
Root Cause Analysis
Team Management
Customer Complaint Handling
Documentation
Internal Audit
Quality Management
To conduct vetting and background check of candidates as required by customer and for critical position in the company
To manage the training schedule for staffs which may include any update of RBA requirements
Coordinate & schedule management review meeting. To capture & share performance tracking of RBA Goals & Objectives and document it in the minutes of meeting.
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Manage, support and maintain Epicor ERP, including troubleshooting, system enhancements, upgrades and user support.
Work closely with Production, Planning, Engineering, Quality, Supply Chain, Purchasing, Finance, HR and other departments to understand business requirements and improve the effective use of Epicor ERP.
Support MES and other manufacturing/business systems, where applicable.
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Manage projects through installation acceptance by customers and training of their personnel.
Coordinate activities across multidisciplinary teams responsible for design, sourcing, fabrication and assembly, subcontracting, FSE and training for projects.
Identify and manage project resources and materials requirements. Propose internal measures to enhance efficiency (productivity, quality, lead times, costs, etc).
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Lead a team of quality assurance staff, providing guidance, training, and support to ensure a culture of quality excellence. Foster a collaborative environment that encourages innovation and continuous learning.
Utilize data analytics tools to assess quality metrics, track key performance indicators, and generate comprehensive reports. Use these insights to drive decision-making and implement corrective actions where necessary.
Work closely with Customers to ensure product qualification and quickly address quality matters, implement feedback, and uphold strong relationships. Collaborate with suppliers to maintain quality standards of incoming materials.
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Production Planning: Coordinate with production teams to ensure timely manufacturing schedules and efficient use of resources.
Logistics and Distribution: Manage transportation, warehousing, and distribution networks to ensure timely delivery of products to customers while minimizing costs.
Risk Management: Identify potential risks in the supply chain and develop strategies to mitigate them, such as alternative sourcing or contingency plans.
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Conduct periodic customer engagements to ensure high quality service level render by FOM cross functional teams
Work closely with other internal departments, including marketing, R&D, Finance and Operations, to ensure achievement of company's overall business objectives
Develop 12 months rolling forecast on monthly basis for all direct customers
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Manage program risks and issues, developing mitigation strategies and escalating as necessary.
Oversee cross-functional teams, providing guidance, coaching, and ensuring effective collaboration and communication.
Communicate program status, progress, and key performance indicators to stakeholders, including executive leadership, through regular reporting and presentations.
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