Lead the investigation and resolution of internal and external quality issues, and prepare comprehensive quality reports.
Support customer factory audits, including audits at outsourced factories. Assist in task coordination, corrective action implementation, and non-conformance resolution to ensure customer requirements are met.
Perform other ad-hoc duties and responsibilities as assigned by the superior.
Lead root cause analysis and corrective actions for internal quality issues, customer complaints, and supplier-related concerns using structured problem-solving methodologies (8D, 5 Why, Fishbone, etc.).
Ensure effective implementation of inspection standards, control plans, sampling plans, and testing procedures.
Oversee product inspection, testing, measurement systems, and calibration activities.
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