Conduct a first-level analysis of supplier responses to non-conformities, verifying the completeness of root cause analysis and corrective actions. If the provided information is incomplete, request additional details from the supplier before escalating the issue.
Assess supplier responses and decide whether to accept them or involve the Quality, Engineering, or Supply Chain teams for further evaluation.
Manages the decision on internal rectification vs return to supplier, obtains supplier’s cost approval, and records all related non-conformance costs. Communicates Non-Conformity costs to the supplier and ensures compensation is collected and documented. Leads COPQ discussions in supplier reviews and updates records based on negotiated outcomes.
...