Contribute to strategic tasks such as benchmarking, data consolidation and analysis, proposal development, policy reviews, and preparing presentation materials.
Provide accurate guidance to staff on HR matters, ensuring compliance with policies and procedures.
Supervise team members by setting professional standards, providing clear direction, and ensuring timely, high-quality deliverables.
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Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget
Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
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Achieve the assigned financial targets of the business centre via solicitation of new business as well as expanding the wallet share of existing customers.
Manage loan quality of the business centre to ensure minimal credit losses per targets set.
Inculcate behavior of compliance to regulatory, credit and business rules/regulations.
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Customer growth & gap closure: strengthen key customer relationships, propose activations/fairs/outlets, and run monthly ops reviews to close sales gaps.
At least 5 years of sales experience, with exposure to both MT and GT channels.
Exposure to food/ FMCG market of East Malaysia - Sarawak.
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To support the Region's RSH Assets by conducting product briefing, training and engagement with ASM/SC ASB. PFCs, BMs and other sales personnel at distribution channels.
Develop and lead internal and external communications planning based on defined and agreed-upon objectives.
Provide executive communications support and strategic reporting.
Provide integrated insight reports and support the Manager, Communications in developing sustainable communications strategies and campaigns for the University.
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