Measure customers’ satisfaction, handle customer feedbacks/complaints and services recovery.
Ensure restaurant has an optimal number of staff, take necessary actions to reduce staff turnover rates and make full utilization of manpower resources to maximize productivity.
Responsible for training, motivating and leading the team to achieve the expected work performance.
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Manage multiple projects from pre-construction planning, design, authority requirements, tendering and contractor appointment through construction, commissioning, completion, handover and final close-out, ensuring projects are delivered within or ahead of approved budget and programme.
BorneoInspire Training & Consultancy is an HRD Corp Registered Training Provider specialising in corporate training, in-house training, team building, workshops, and customised Learning & Development solutions.
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To be responsible to implement the structured engagement process with Workplace Banking Acquisition Team for incremental acquisition of new companies and individual staff accounts for the branch.
To be responsible for the branch’s overall relationship with the IQ Corporates for continued business growth opportunity (includes cross selling).
To ensure Team Manager / Deputy Team Manager plan, manage and oversee the running of iQ New / Existing corporates roadshows/events.
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