Coordinate onboarding processes: orientation, IT access, paperwork, and introductions for smooth new hire experiences.
Handle offboarding processes: acceptance of resignation, exit checklists, return of company property, system access termination, and coordination of final payroll.
Manage recruitment cycles with hiring managers: draft job ads, post on portals, screen CVs, schedule interviews, and assist with candidate follow-ups.
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Incumbent is empowered to solve requests and challenges via exceptional customer service that is consistent, knowledgeable, and trusted.
Incumbent must be able to anticipate customer needs, communicate professionally and compassionately with employees, managers and Business HRs around the world, and articulate solutions to customers in a way that enhances the customer experience. Incumbent must be able to handle a high volume of requests with speed and accuracy.
Ability to maintain confidentiality and safeguard employee data by adhering to compliance standards.
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Manage team member relations: Guide employee relations, conflict resolution, and labor contract compliance, including grievance handling and negotiations
Oversee HR policies and compliance: Establish and enforce HR policies, ensuring adherence to employment laws, wage and benefit administration, and workplace safety regulations
Support financial goals: Develop and manage the HR budget, ensuring efficient use of resources while supporting hotel operations
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