Assist with employee relations matters, including grievances and disciplinary cases, through documentation, tracking and follow-up while maintaining confidentiality.
Maintain employee records and HR documentation through e-filing.
Coordinate HR documentation and proper record keeping in partnership with Recruiters.
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Strong working knowledge of Malaysian employment and labour requirements.
Experience managing the full spectrum of HR functions, including recruitment, payroll governance, performance management, compensation and benefits, employee relations, training and compliance.
Strong experience in handling disciplinary investigations, domestic inquiries, grievances and employee-separation matters.
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Oversee and coordinate foreign worker management, including workforce planning, work permits, employment documentation, contract renewals, transfers, repatriation and compliance with applicable requirements.
Partner with Talent Acquisition to ensure recruitment priorities, manpower requirements and hiring plans are aligned with operational needs; oversee progress without owning day-to-day recruitment execution.
Partner with Learning & Development to identify operational training and competency needs, monitor completion of required training and ensure development priorities are aligned with business requirements.
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Lead total rewards, compensation and benefits benchmarking, and performance management cycles tailored to local economic landscapes and market competitiveness.
Provide overarching strategic direction to the Legal Manager and oversee all legal, regulatory, and corporate secretarial matters across the four operational countries.
Ensure corporate governance policies, commercial agreements, and cross-border transactions strictly comply with local statutory laws and regional frameworks.
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Any other ad-hoc duties assigned as and when required
Foreign worker administration including liaising with government authority such as Immigration department, Embassy, prepare documents for passport or VISA renewal, arrange for FOMEMA medical check-up up to for foreign workers.
Prepare and manage HR functions such as employee record maintenance, HR documents, and letter preparation.
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Provide full employee life cycle management. This will include serving as a point of contact for employee and manager inquiries relating to HR Services, Payroll Services, and Benefits services via telephone, email as well as performing HR administration in line with company policies/guidelines and country-specific legislation.
Provide quality HR processing support to the Client by attending to and processing customer requests as assigned accurately and in a timely manner, resolving issues and inquiries, and escalating operational issues to the relevant parties for resolution.
Performs HR operational tasks that include personnel data administration, organization data maintenance, loan and payment administration and claims verification, time & attendance data administration, medical benefits administration, and claims processing.
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