HR Policies & Compliance: Develop, implement, and improve HR policies, employee handbooks, SOPs, and procedures in compliance with Malaysian labour laws.
Proposal & Bid Management: Collaborate with internal ISO technical consultants to draft comprehensive scope-of-work documents, technical proposals, and commercial quotations.
Manage and optimize digital marketing campaigns across various platforms (e.g., social media, search engines, email) to ensure maximum reach and return on investment.
Correspondence & Communication: Manage incoming phone calls, WhatsApp, emails, visitor reception, and serve as a liaison between internal teams and external vendors, organizations, government agencies, etc.
Generate and manage shipping paperwork, such as House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other necessary import/export documentation.