Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
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Execute customer purchase order and coordinate deliveries for assigned customers and ensure smooth running of freight operation and documentations procedures.
Identify risks associated with different approaches of business process change in order fulfilment processes.
Implement business process improvement solutions to achieve effectiveness in customer service operations.
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Manage operational and compliance duties, including handling product complaints and pharmacovigilance submissions, preparing accurate quotations, updating CRM tools, and completing required reports on time.
Represent the company professionally by conducting hospital-level talks, participating in industry events and trainings, supporting tenders/contracts, staying on standby/on-call as required, and collaborating effectively as a team player.
Bachelor's degree in any discipline preferably in Business or Science.
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Manage operational and compliance duties, including handling product complaints and pharmacovigilance submissions, preparing accurate quotations, updating CRM tools, and completing required reports on time.
Represent the company professionally by conducting hospital-level talks, participating in industry events and trainings, supporting tenders/contracts, staying on standby/on-call as required, and collaborating effectively as a team player.
Bachelor's degree in any discipline preferably in Business or Science.
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Identify potential areas of partnership between CARSOME and the Government / Business Stakeholders and to manage/coordinate the partnerships
This may include, but is not limited to, identifying, proposing, and coordinating the application and implementation of relevant Government / Business partnerships. Also to follow up periodically and track the status of partnerships in progress.
Remove bottlenecks to growth for CARSOME by engaging relevant regulatory stakeholders
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Maintain a thorough understanding of all CAKETELLA and KETOCAKE products, including ingredients, preparation methods, and special dietary options (e.g., keto-friendly).
Proactively identify opportunities to improve customer satisfaction and streamline customer service processes.
Document all customer interactions and resolutions in the company's CRM system, ensuring accurate and up-to-date records.
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Preparation of monthly financial or management reporting which includes income statement, balance sheet, trial balance; general ledger reconciliation, aging report, listing.
Maintain proper accounting in compliance with regulatory requirement & accounting standards.
Support budget and forecasting activities to understanding any key variances between actual and budget.
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