The Administrative Executive is responsible for overseeing daily administrative operations, ensuring smooth office management, coordinating support services, maintaining records, and providing administrative assistance to management and departments. The role supports organizational efficiency by managing office resources, documentation, and administrative processes.
Maintain accurate employee records and lifecycle changes in the HRIS, including new hires, transfers, confirmations and resignations.
Manage and coordinate attendance, leave, overtime, claims and payroll-related inputs, ensuring information is verified and submitted within established cut-off timelines.
Support payroll processing by consolidating and validating attendance, allowances, deductions and other required employee information.
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Cross-Functional Coordination: Collaborate with production and logistics teams to ensure accurate customer specifications, on-time deliveries, and exceptional service quality.
After-Sales Support: Resolve customer inquiries and feedback promptly to maximize client satisfaction and drive account renewals.
Target Achievement: Drive consistently toward monthly sales targets and provide accurate pipeline reports to management.
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Demonstrates proper use of products to physicians. Develops customer and product focused presentation packages for sales.
Promotes and coordinates Professional Education activities to enhance the knowledge of Health care professionals. Acts as the direct line to customers.
Makes regular visits to customer locations to gather information on orders and market conditions. Performs contract and/or tender management activities. Targets and manages assigned territory while operating within an assigned budget.
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Assist in monitoring complete and updated records: Daily operations logs, checklists, generator diesel logs, PM records, IRs, vendor service sheets and SOPs related to facility operations.
Assist in monitoring compliance towards operational protocols, ISO standards, and regulatory codes
Assist in internal/external audits and regulatory inspections by preparing relevant documents and facilitating site access
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