Collections Oversight & Coordination: Contribute to effective collection strategies, ensuring timely receipt of payments and collaborating on the resolution of overdue accounts.
Financial Risk Collaboration: Work in close coordination with credit insurance partners and internal stakeholders to manage credit limits and explore alternative financial solutions in line with company objectives.
Payment Term Adherence: Support the enforcement of agreed-upon payment terms and deadlines, assisting in the negotiation of flexible payment plans when necessary to maintain customer relationships and secure outstanding balances.
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Working closely with internal stakeholders in aligning trade marketing initiatives and sales priorities/activities to ensure holistic integration to meet market needs.
To create an impact through multiple touchpoints across channels – planogram, in-store communication, and channel activation programs.
Create customer engagement plans for NPD and Go-To-Market along with marketing and sales.
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Minimum five years of relevant experience in food safety, quality assurance, quality control, laboratory operations or manufacturing quality, preferably within the oils and fats or food manufacturing industry.
Experience in audits, certification support, customer complaint handling, root cause analysis, corrective action follow-up and regulatory or customer requirement review.
Exposure to laboratory data, proficiency testing, LIMS, Power BI, Excel, Minitab or similar analytical/reporting tools will be an added advantage.
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Prepare regulatory reports, including Bank Negara Malaysia (BNM) reporting and ensure compliance with applicable regulatory requirements.
Coordinate statutory audits, tax matters, and group reporting requirements.
Support the Finance Manager in driving finance process improvements, automation initiatives and system enhancements to improve operational efficiency, strengthen internal controls, and enhance reporting accuracy.
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Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
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Creative Excellence: Oversee the development of all marketing collateral, ensuring top-tier design and copywriting for both physical POSM and digital assets.
Performance Optimization: Monitor and analyze campaign KPIs to ensure maximum ROI, aligning with stakeholders across Sales, Tech, and Analytics to hit business goals.
Experience: 5 - 8 years of solid marketing experience, ideally within Media, FMCG, Retail, or Marketing Agencies.
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Review tenancy agreements, letters of offer, and other lease-related documentation in collaboration with internal stakeholders and legal representatives.
Manage and maintain the Property Management System (PMS), including the creation, modification, and updating of property and tenancy records for new and existing stores.
Ensure the accuracy and integrity of tenancy, rental, and property databases through timely data maintenance and administration.
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Cross-stream alignment, closely collaborating with other development teams on CRM improvements (Salesforce CRM, Business Intelligence and Analytics, Web Operations) as well as stakeholders from Sales and Marketing, Customer Services, MB Mobility, Vans
Design and setup overall Quality Assurance (QA workflow and framework, Test Cases, Test Scripts & documentation). Continuous enhancement of QA governance of agency, workflow and processes to ensure compliance and quality, including accurate and up-to-date documentation
Set and monitor KPIs, and consult market stakeholders proactively to deliver effective CRM communications & performance
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Serve as the primary point of contact for external and internal auditors, as well as tax agents, spearheading the preparation of audit schedules and ensuring efficient statutory audits and tax filings.
Collaborate with the Finance Manager to develop annual budgets and rolling forecasts, ensuring financial alignment with corporate goals.
Conduct comprehensive monthly variance analysis, comparing actual financial performance against budgets to identify key trends and areas for cost optimization.
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At Mercedes-Benz, you'll find more than a role; you'll discover a calling where your work reverberates with excellence and propels the industry forward. If you're ready to drive into a world of opportunity, Mercedes-Benz Services Malaysia is your destination.
Here's the role at a glance that might be beneficial for you to know:
Leads external collections and remarketing with a strong focus on legal oversight, including evaluating cases for litigation or repossession based on risk, cost, and recovery potential.
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Serve as the primary point of contact for external and internal auditors, as well as tax agents, spearheading the preparation of audit schedules and ensuring efficient statutory audits and tax filings.
Collaborate with the Finance Manager to develop annual budgets and rolling forecasts, ensuring financial alignment with corporate goals.
Conduct comprehensive monthly variance analysis, comparing actual financial performance against budgets to identify key trends and areas for cost optimization.
...
Manage and maintain the Property Management System (PMS), including the creation, modification, and updating of property and tenancy records for new and existing stores.
Ensure the accuracy and integrity of tenancy, rental, and property databases through timely data maintenance and administration.
Coordinate closely with Legal, Finance, Operations, landlords, and external solicitors to facilitate lease execution, payment matters, and operational requirements.
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