Conduct commercial negotiations on pricing, volume, payment terms, delivery terms and contractual conditions with customers and suppliers.
Manage and follow through on sales and purchase contracts to ensure transactions are executed according to agreed commercial terms and international trading practices.
Work closely with Finance, Supply Chain and Logistics to coordinate order fulfilment, shipments, documentation, credit control and timely collection.
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Developing practical, innovative or value-added recommendations to address control weaknesses or improving operational efficiency and obtaining management buy-in.
Performing investigations and preparing investigation reports for whistleblowing complaints or any other adhoc investigations under the purview of the Group Internal Audit Department.
Performing periodic follow up on previous recommendations and drafting the report for the Group Manager’s review
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Ensure timely and accurate of all statutory forms and documents prepared for filing to SSM, Bursa Malaysia, Securities Commission and all other relevant regulatory body or authority and ensure timely submission and filing of the same.
Monitor and maintain the Group’s Statutory Records and Registers and ensure the same are up-to-date and accurate at all times.
Liaise with external regulatory authorities (SSM, Bursa Malaysia etc), auditors, legal advisors and other stakeholders in connection company secretarial matters.
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The role will guide BD team members, oversee the sales pipeline, coordinate client acquisition activities, proposals and tenders, and support Management in achieving the company’s business development and revenue objectives.
Key Responsibilities
- Supervise and coordinate the daily activities of the Business Development team.
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Address and resolve clients' operational issues and service complaints promptly, minimizing disruption and maintaining client confidence
Plan and facilitate regular business communications and review meetings with client management teams to maintain strategic alignment and drive mutual growth
Serve as the primary DKSH representative to client management teams, facilitating resolution of ad hoc operational issues and escalating complex matters to senior management as appropriateLead and oversee team performance to drive consistent execution against function goals and targets
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Prepare marketing materials in close collaboration with Medical Affairs, Regulatory Affairs, and external agencies
Monitor campaign implementation and follow-up activities to track progress and ensure delivery of intended outcomes
Analyze sales data, market trends, and competitor activities to generate insights that inform brand strategy and support data-driven decision-making
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Comfort working with CRM systems, spreadsheets, and basic sales or marketing tools; experience in B2B or technology sectors is an advantage.
Ability to work collaboratively in a fast-paced environment and demonstrate interest in AI, digital transformation, or technology-driven business solutions.
Company Description Webby Group is an AI-first technology company that helps organizations transition from manual operations and software-assisted workflows to AI-powered autopilot systems. By combining artificial intelligence, automation, cloud infrastructure, enterprise software, data integration, and user experience design, Webby builds intelligent business systems that execute and optimize work. The company focuses on identifying high-impact AI opportunities, redesigning workflows, and implementing systems that progressively move from human-assisted to autonomous operations.
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Communication Hub: Handle incoming calls, correspondence, and liaise with external partners, clients, and internal teams.
Proven experience in an administrative or personal assistant role. Personal Traits: Exceptionally patient, empathetic, joyful, and enthusiastic about communicating with elderly individuals.
Strong organizational, time-management, and multitasking skills.
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Develop and oversee lead-generation campaigns, working closely with the Sales team to ensure marketing activities generate relevant and qualified leads.
Lead the digital promotion of product launches, events, webinars and other customer engagement initiatives.
Monitor and analyse campaign performance, engagement, leads and conversions, and provide recommendations to continuously improve marketing effectiveness.
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