Deal with interface billing reconciliations, balance sheet through P&L reconciliation
Perform and support month end close activities
Accountable and responsible for the quality, accuracy and delivery of billing process in accordance to the defined Service level agreements/Measurements
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Process all collection activities by prioritizing the cases and follow up according to client policies and procedures
To perform outbound calls with external customers for payment inquiries.
Manage bad debt provision, credit write-offs and credit suspensions when deemed appropriate, and coordinate with external collection agencies or lawyers on a case-by-case basis.
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Drive Process Improvement Initiatives Actively participate in and contribute to projects or initiatives aimed at enhancing review processes and driving operational efficiency.
Manage Reporting and Period Close Processes Oversee the workflow of reporting packages and ensure the timely, accurate, and consistent completion of period close activities across all regions.
Analyze and Resolve Reporting Discrepancies Examine reporting packages to identify inconsistencies and significant variances includes IMR, collaborating with stakeholders to investigate root causes and implement effective solutions.
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Process Optimization & AI Automation: Identify manual, repetitive, or error-prone processes and pragmatically redesign them using advanced spreadsheets, BI dashboards, and emerging AI productivity tools
Cross-Functional Coordination: Act as a dependable contact point across Value Streams (Digital Finance, Supply Chain, Manufacturing), chasing inputs, managing deadlines, and navigating stakeholder pushback constructively
Initiative & Content Leadership: Independently structure and drive complex analysis topics sponsored by the Head of ERP, defining problem spaces, performing root-cause analyses, and bringing clear recommendations to a decision
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Assist Assistant Manager / Finance Manager in carrying out the performance studies for Line and Finance Management
Act as a true Business Partner
Obtain, validate and extract relevant information from various systems and Business Units to produce reports and perform data analysis on a timely basis
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Establish and maintain strong working relationship with Local Services, other teams within the SSC and Center of Excellence
Ensure that closing timelines meet the Group Corporate requirements
Ensure all work instructions, standard operating procedures are complied. Review and escalate local specific variances to Key Accountant/Team Lead for further assessment and discussion
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Reporting & Shop Floor Visibility: Design, implement, and maintain SAP reporting dashboards and tools, including SAP Fiori apps, SAP Analytics Cloud, MRO Insight, and Spotfire, to provide real-time visibility into Gate 1 status and key performance indicators. Develop reports to monitor SOE status and help production teams identify delayed or pending closures.
Collaborative Relationships: Build strong collaborative relationships with SAP Super Users across Engineering, Production, Materials, Quality, and COM functions. Partner with business stakeholders to understand operational needs and lead SAP-related process improvement initiatives.
Global Collaboration: Collaborate with the global SAP Operations Support team and product teams to ensure timely resolutions to any transactional, data, or process issues encountered with SAP.
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Service Excellence & SLA Management: Manage the end-to-end lifecycle of payroll processing requests, ensuring precise, timely execution in alignment with Service Level Agreements (SLAs) and pay cycle deadlines.
Payroll Accuracy & Quality Assurance: Execute high-accuracy payroll data updates and perform rigorous audits of payroll registers and variance reports to maintain the integrity of payroll outputs.
Reporting & Payroll Analytics: Deliver scheduled and ad-hoc payroll reports, providing stakeholders with accurate data for labor cost analysis and financial reporting.
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