Gain hands on experience in an Agile (Scrum) environment, collaborating with Product Owners, Developers, Quality Assurance, Solution Architects, and Solution Managers.
Build practical skills in user story writing, backlog refinement, prioritization, Salesforce configuration, solution design documentation, and iterative delivery, creating a strong foundation for a future career in IT and digital transformation.
Independently lead complex, cross-functional requirement discovery and solution design, resolving ambiguous or conflicting stakeholder needs through structured analysis, risk-based prioritization, and documented decisioning.
Define and maintain enterprise GRC data and process standards, including control mappings, taxonomies, evidence requirements, and reporting definitions to support ICFR, ISO-aligned controls, trust and assurance programs, and ERM activities.
Advise ERM leadership and senior stakeholders on platform and process tradeoffs, control coverage implications, and implementation sequencing; influence outcomes through persuasion and expertise in a matrixed environment.
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Evaluate new store sites, develop and implement strategic expansion plans aligned with company growth
Monitor and evaluate performance metrics to ensure targets are met and adjust strategies as needed
Act as a primary point of contact within departments (e.g., finance, legal, marketing, operations, admin) to ensure alignment and synergy in achieving business objectives
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Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Know the customer and understand our customer’s expectations with their reactive support experience
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Work closely with respective Global Client Operations business lines, ensure data and information received and obtained from business SME, business applications are complete, accurate and delivered on time.
Meet with global client managers to discuss new client reporting requirements and change requirements.
Set up new Client KPI report in Olis Dish Dash.
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Contract & Policy Analysis: Apply Malaysian contract law principles (Contracts Act 1950) to evaluate software licensing architecture, data privacy configurations, and complex multi-vendor agreements within the code infrastructure.
End-to-End Execution: Take complete, self-directed ownership of turning raw legal and regulatory source text into production-ready, AI-generated software concepts without requiring constant supervision.
Education: Bachelor of Laws (LL.B.) from Brickfields Asia College (BAC). Recent graduates awaiting results, current CLP candidates, or highly motivated final-year students looking to break into corporate legal tech are strongly encouraged to apply.
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Allocation Optimization Design optimization models for inventory allocation across stores Balance constraints such as stock availability, demand, and capacity
Dashboarding and Analytics Create and maintain impactful analytics that drive business decisions across various platforms (e.g., dashboards)
Data & Collaboration Work with data stakeholders to ensure reliable data pipelines and translate business requirements into analytical solutions
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