Acquire end-to-end understanding of T&E activities, system configuration and address any gap identified during the process.
Acquire end-to-end understanding of the local business requirements and operate financial controls and governance to a standard that ensure SOX, Financial Controls Framework and Audit requirements are met.
Highlight and work with the team lead to manage operation issues and escalations.
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Process all collection activities by prioritizing the cases and follow up according to client policies and procedures
To perform outbound calls with external customers for payment inquiries.
To handle and manage disputes or queries from customers efficiently. At times, may need to do further research. Enter data inputs and update invoice records. Verify validity of account discrepancies
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Support the preparation of reports and training material on a periodic basis to address updates to the compliance monitoring process (e.g. review manuals, return reason coding etc.)
In collaboration with Reporting Line Manager make appropriate recommendation to HOD for process improvement and be part of the solution provision activities
University degree or equivalent experience or above (prefer business, law or finance related major)
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Assist DOS Portfolio in maximizing user adoption, solution utilization and system/solution availability with minimal interruption.
Remain current on new technologies and participate in testing and acceptance of digital technology workflows and features.
Collect and manage end-user requirements for software and services, identify main features required for drilling performance analysis and reporting, workflow description, usability recommendations; acquire consultation from drilling domain perspectives.
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Support change management, process stabilization, and hypercare activities post go-live
Contribute to process standardization and adoption of new system capabilities leveragingS/4HANA improvements such as enhanced collections, billing automation, and dispute management
Support day-to-day OTC activities across multiple sub-processes, ensuring timely, accurate, and compliant delivery: Credit management and order block resolution aligned with policy and approval matrix / Collections and follow-ups to manage overdue receivables and reduce DSO / Accounts receivable and cash application reconciliation. Deduction and dispute management including validation, investigation, and resolution tracking / Order management and customer service coordination with cross-functional teams
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Technical & Commercial Modeling Develop detailed technical proposals and accurate commercial costing architectures that balance market competitiveness with company profitability guidelines.
Cross-Functional Facilitation Act as the primary liaison between Sales and Operations to ensure all engineered solutions are logistically viable, operationally practical, and commercially profitable.
Vendor Alignment Partner and communicate effectively with third-party logistics vendors to evaluate capabilities, secure capacity, and align costs with customer requirements.
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The Business Analyst supports the evaluation, structuring and execution of renewable energy investments, with a focus on solar, BESS and PPA-based projects. The role provides hands-on exposure to project finance modelling, debt financing, investment analysis and transaction execution across the project lifecycle.
Aging Clearance & Dispute Resolution: Proactively monitor intercompany AR/AP aging sub-ledgers. Identify, investigate, and clear aged or disputed items, ensuring the open-item backlog is minimized ahead of reporting deadlines.
Transfer Pricing & Compliance: Execute and monitor intercompany billing in strict accordance with established transfer pricing agreements and tax regulations.
Treasury & Settlements: Coordinate with the Treasury department to manage intercompany netting, loan management, interest calculations, and cash settlements.
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Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project
Adjudicate problem solutioning between stakeholders; offer technical expertise to identify fact based solutioning.
Prepare Test requirement and test environment to ensure that it is comprehensive and meet the User Acceptance Test (UAT) needs.
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