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100+ Help Desk Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 199 jobs results for
"help desk"
in Kuala Lumpur
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Accenture Southeast Asia
Undisclosed
KL City
- Monitor service desk queues and ensure incidents are resolved within agreed service level targets.
- Provide clear and professional communication to users regarding issue status, resolutions, and service updates.
- Collaborate with cross-functional teams to support incident resolution and continuous service improvement initiatives. ...
Posted
6 days ago
CONTINENTAL PLATFORM (M) SDN BHD
MYR700 - MYR900 Per Month
KL City
- Responsibilities:
- · Support the technical team in answering customer and sales team queries.
- · Assist in identifying and solving basic equipment or lubrication-related issues. ...
Posted
7 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Install and configure Windows, ChromeOS and relevant drivers.
- Perform testing and Quality Control (QC) on refurbished laptops.
- Test screen, keyboard, touchpad, battery, WiFi, Bluetooth, USB ports, speakers, camera and other functions. ...
Posted
7 days ago
Undisclosed
KL City
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
8 days ago
Undisclosed
KL City
- Working knowledge of common operating systems (such as Windows, macOS, and Linux) and basic system configuration and administration.
- Relevant certifications (e.g., CompTIA A+, Microsoft or similar) or equivalent practical experience in IT support environments.
- Strong communication and customer service skills, with the ability to explain technical issues in clear, accessible language. ...
Posted
8 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Perform initial troubleshooting and diagnosis.
- Provide step-by-step guidance to users where applicable.
- Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
9 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: Technical, Trade, or Vocational School Degree.
- Related Work Experience: At least 2 years of related work experience. ...
Posted
9 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: Technical, Trade, or Vocational School Degree.
- Related Work Experience: At least 2 years of related work experience. ...
Posted
9 days ago
Undisclosed
KL City
- Identify recurring customer issues and drive process, SOP, and workflow improvements.
- Develop and maintain troubleshooting guides, SOPs, and Knowledge Base content.
- Support the optimisation of AICC, AI chatbot, routing logic, and customer support automation. ...
Posted
9 days ago
Undisclosed
KL City
- Other desired certifications / preferred skills other qualifications:
- Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
- Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
10 days ago
Undisclosed
KL City
- Application Support Analyst: investigate problems in live applications and help users keep working.
- Up to 12 weeks of hands-on training in the FDM Skills Lab
- Client project work with leading local and global organisations ...
Posted
10 days ago
Undisclosed
KL City
- *Role Overview*
- The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
- *Key Responsibilities* ...
Posted
10 days ago
Savior Artigos Texteis Lda
Undisclosed
KL City
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
11 days ago
Wedrink Enterprise Management(Malaysia)Sdn.Bhd
Undisclosed
KL City
- Conduct on-site inspection, troubleshooting and basic repair/maintenance when machines break down at outlets.
- Follow up with suppliers and relevant departments to ensure machine issues are resolved promptly.
- Maintain proper records of machine breakdowns, repairs and maintenance. ...
Posted
12 days ago
Undisclosed
KL City
- Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers;
- Administer DNS and DHCP network services, and independently resolve a wide range of network incidents;
- Manage full lifecycle of IT assets: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement; ...
Posted
12 days ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- § Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
- § Compose thoughtful, personalized responses for a variety of end user requests
- § Effectively resolve enquiries from end users in a considerate, accurate, and timely manner ...
Posted
13 days ago
Undisclosed
KL City
- Full training and ongoing coaching
- Clear career progression to Senior Executive or Team Leader
- On-site at Bangsar South, directly above LRT Kerinchi. ...
Posted
13 days ago
Undisclosed
- Update case details accurately in the system
- Deliver fast, friendly, and professional support
- Minimum SPM / Diploma in any field ...
Posted
13 days ago
Undisclosed
- Investigate reported issues and escalate complex cases to the relevant technical or game operations team.
- Provide clear, accurate and professional responses based on established processes and game guidelines.
- Record and maintain complete details of player interactions and case resolutions. ...
Posted
13 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
13 days ago
Undisclosed
KL City
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
- System Maintenance & Updates:
- Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
13 days ago
MYR2,800 - MYR4,500 Per Month
KL City
- To update stock data from time to time to ensure the accuracy of data.
- To participate in physical stock checks when required.
- To make entries of PO, SO Invoice, DO, GRN into the system. ...
Posted
14 days ago
Undisclosed
KL City
- Monitor application performance, ensuring optimal functionality and uptime.
- Coordinate with development teams to implement software updates, patches, and enhancements.
- Frequent night activity may be needed for system update and maintenance activity ...
Posted
14 days ago
Undisclosed
KL City
- Perform structured assessment of each case based on evidence, transaction data, and eligibility criteria
- Apply consistent decision frameworks to determine outcomes (approve, reject, goodwill)
- Balance customer fairness with risk and financial exposure ...
Posted
14 days ago
Undisclosed
KL City
- Conduct factory acceptance tests, testing and commissioning procedures for all Kenann products.
- Conduct training and product presentations for end users when required.
- Prepare submission documents for tenders. ...
Posted
14 days ago
Undisclosed
KL City
- Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
- Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
- Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
14 days ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
14 days ago
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