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100+ Help Desk Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 189 jobs results for
"help desk"
in Kuala Lumpur
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Manage Alert
MYR2,000 - MYR2,000 Per Month
KL City
- · Collect payments from delinquent customers.
- · Call customers using all approved methods of communication.
- · On overdue accounts and amount currently owed. ...
Posted
23 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Monitor service desk queues and ensure incidents are resolved within agreed service level targets.
- Provide clear and professional communication to users regarding issue status, resolutions, and service updates.
- Collaborate with cross-functional teams to support incident resolution and continuous service improvement initiatives. ...
Posted
23 days ago
Undisclosed
KL City
- Develop customer segmentation based on travel preferences, destinations, spending patterns, booking history, and customer behavior.
- Create automated follow-ups for quotations, bookings, payments, travel reminders, and post-trip communications.
- Integrate the CRM with booking systems, websites, email marketing platforms, WhatsApp, payment systems, and other travel technology platforms. ...
Posted
16 days ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
23 days ago
Undisclosed
KL City
- Support users with Microsoft Office 365, Outlook, Teams, and other business applications.
- Troubleshoot printers, monitors, docking stations, keyboards, mice, and other peripherals.
- Perform software installation, configuration, patching, and basic system maintenance. ...
Posted
17 days ago
Undisclosed
KL City
- Communication Skills: Strong verbal and written communication with technical and non-technical stakeholders.
- Technical Proficiency: IT infrastructure, service management tools, and IT best practices.
- Leadership Qualities: Team mentoring, conflict resolution, coaching, and retention strategies. ...
Posted
17 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
4 days ago
Undisclosed
KL City
- *Role Overview*
- The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
- *Key Responsibilities* ...
Posted
25 days ago
Undisclosed
KL City
- • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). •
- Near-native fluency in Korean (written and spoken). Language certifications such as TOPIK 5/6 is mandatory!
- We will accept applicants based in Malaysia only! ...
Posted
25 days ago
Undisclosed
KL City
- Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
- Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
- Working with the Group IT Manager, author SOPs as required, publish and embed. ...
Posted
25 days ago
Undisclosed
KL City
- Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
- Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
- Working with the Group IT Manager, author SOPs as required, publish and embed. ...
Posted
25 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- · Collect payments from delinquent customers.
- · Call customers using all approved methods of communication.
- · On overdue accounts and amount currently owed. ...
Posted
25 days ago
Immediate Hiring -Consumer Support Representatives Immediate Hiring -Consumer Support Representatives
Pacific Asiawide Corporation
MYR2,400 - MYR4,500 Per Month
KL City
- Creating and utilizing various strategies to attract new customers and build brand awareness.
- Coaching Team Members In Effective Customer Service, Product Knowledge, New Marketing Campaigns.
- Identify new clients and work with established clients creating an interest in the products and services offered ...
Posted
a month ago
Undisclosed
KL City
- Manage service catalogues, service-level requirements and service-quality plans.
- Support contract and tender evaluation, commercial negotiation and contracting recommendations.
- Plan budgets, enforce ICT policies and compliance requirements, and lead team capability development. ...
Posted
a month ago
Undisclosed
KL City
- SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
Posted
a month ago
MYR2,500 - MYR2,500 Per Month
KL City
- Highlight & escalate to team leader any abnormal issues/incidents that may impact to service levels.
- Escalate/discuss with team leader any cases that not able to resolve/face any challenges with customers or stakeholders.
- To adhere and deliver the service KPIs as per the monthly scorecard performance management and strict compliance of SOPs, company and regulatory guidelines/policies & standard requirements. ...
Posted
a month ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
a month ago
MYR2,200 - MYR3,000 Per Month
KL City
- Answer customer questions via phone, social media, or in person.
- Handle customer complaints or any issues that are escalated to you.
- Stay on call for injuries or emergencies and maintain first aid kits. ...
Posted
a month ago
MYR2,000 - MYR2,000 Per Month
KL City
- Basic Salary: RM2,000 (RM2,100 upon confirmation)
- RM200 (KPI-based)
- RM300 (Attendance) ...
Posted
a month ago
Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Ensure network availability, security, and reliability.
- Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
- Perform network optimization, performance tuning, and capacity planning. ...
Posted
16 days ago
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