100+ Help Desk Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 197 jobs results for "help desk" in Kuala Lumpur
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KL City

  • Answer customer questions via phone, social media, or in person.
  • Handle customer complaints or any issues that are escalated to you.
  • Stay on call for injuries or emergencies and maintain first aid kits. ...
Posted
25 days ago

KL City

  • Basic Salary: RM2,000 (RM2,100 upon confirmation)
  • RM200 (KPI-based)
  • RM300 (Attendance) ...
Posted
25 days ago

KL City

  • Ensure network availability, security, and reliability.
  • Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
  • Perform network optimization, performance tuning, and capacity planning. ...
Posted
15 days ago

KL City

  • Maintain clear, timely, and empathetic communication with customers throughout the support lifecycle, including proposing interim workarounds and documenting final solutions
  • Contribute to and maintain internal and external knowledge base articles and FAQs that capture workarounds and long-term solutions
  • Identify recurring issues and work with Product and Engineering on long-term fixes or improvements ...
Posted
23 days ago

KL City

  • Escalate complex technical incidents to appropriate specialist teams for advanced resolution.
  • Assist clients with the precise setup, installation, and configuration of software applications.
  • Ensure a positive client experience through professional communication and effective problem resolution. ...
Posted
8 days ago

KL City

  • Effectively managing client expectations and escalating when appropriate
  • Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
  • Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
a month ago

KL City

  • Candidates should possess clear written and verbal communication skills for explaining technical concepts to non-technical users and documenting procedures.
  • Candidates should possess the ability to prioritize tasks, work collaboratively with cross-functional teams, and deliver timely solutions in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft or similar) and experience in healthcare or HIPAA-regulated environments are beneficial. ...
Posted
24 days ago

KL City

  • Competitive total compensation package including base salary, performance bonus, and benefits.
  • Clear career progression pathways into regional VP, Country manager or C-level leadership roles.
  • A collaborative, inclusive culture that values thought leadership, innovation, and continuous learning. ...
Posted
25 days ago

KL City

  • Ensure adherence to SLA/OLA targets, including response and resolution timelines.
  • Perform ticket triaging, routing, and escalation to L2/L3 teams where required.
  • Follow up with users to ensure issue resolution and customer satisfaction. ...
Posted
a month ago

KL City

  • Handle customer enquiries via phone, email, and other communication channels, providing timely and professional support.
  • Understand customer needs, investigate issues, and provide appropriate solutions to ensure customer satisfaction.
  • Manage and follow up on customer requests, complaints, and service-related cases with proper documentation. ...
Posted
24 days ago

KL City

  • Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
  • Good troubleshooting, problem-solving and complaint-handling skills.
  • Good communication skills in Cantonese, Mandarin and English. ...
Posted
a month ago

KL City

  • Communicative level of English (B1 or higher).
  • Confidence in using devices such as laptops, desktop computers, smartphones, and tablets.
  • Availability to provide services Monday through Friday between 9:00 AM and 6:00 PM. ...
Posted
21 days ago

KL City

  • Manage user provisioning, access requests, permissions and security profiles.
  • Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
  • Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
a month ago

KL City

  • Shift :5days in a week
  • Edu : SPM and above
  • Location :KL SENTRAL ...
Posted
a month ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
  • Stay updated on company policies, procedures, and operational processes.
  • Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office Computer Literacy
+2
Posted
11 days ago

Roundtable On Sustainable Palm Oil (rspo)

Kuala Lumpur City Centre

  • Support investigation of complex or recurring issues by providing accurate context, screenshots, logs, and structured problem descriptions.
  • Contribute to Helpdesk knowledge base updates, FAQs, and internal reference materials.
  • Support prisma onboarding, system socialisation, and user guidance as required. ...
Posted
6 months ago
Up to MYR2,500 Per Month
Near Train Station
  • Perform daily, weekly, and monthly cleaning of kitchen equipment.
  • Report breakdowns and follow up on job completion.
  • Perform maintenance of electrical systems (replace light bulbs and sockets, and clean). ...

Be an early applicant!

Posted
a year ago

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