26 Guest Service Agent Jobs in Selangor - September 2026

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Showing 26 jobs results for "guest service agent" in Selangor

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Hotel Receptionist Hotel Receptionist

Company Confidential

MYR1,700 - MYR2,500 Per Month

Full Time

Fresh Graduates

Subang Jaya, Selangor

Near Train Station

Coordinate with Housekeeping and Maintenance to ensure smooth hotel operations.
Resolve guest concerns professionally and deliver excellent customer service.
Maintain a clean, organized, and welcoming reception area. ...

Customer Service Frontend

Be an early applicant!

Posted

a day ago

Front Desk Manager (Non Halal Restaurant) Front Desk Manager (Non Halal Restaurant)

Synergy Dining Group Sdn. Bhd.

MYR4,500 - MYR6,000 Per Month

Full Time

Subang Jaya, Selangor

Near Train Station

Handle customer feedback and complaints effectively.
Recruit, train, coach, schedule, and evaluate FOH team members.
Ensure excellent service standards, dining etiquette, hygiene, and SOP compliance. ...

Leadership Supervising

Be an early applicant!

Posted

3 days ago

High Opportunity

Internship For Front Desk Associate Internship For Front Desk Associate

Ark De Glory

MYR2,000 - MYR2,700 Per Month

Internship

Fresh Graduates

Subang Jaya, Selangor

Near Train Station

Maintain the reception area, ensuring it is clean and organized.
Provide administrative support, such as data entry and filing.
Assist with scheduling appointments and managing calendars. ...

Customer Service Communication Skills

Posted

3 days ago

Front Desk Officer Reception Front Desk Officer Reception

DM Dasher Sdn Bhd

MYR2,200 - MYR2,600 Per Month

Full Time

Shah Alam, Selangor

Near Train Station

Identify the source of each parcel and enter the information into our internal system for recording purposes.
Maintain the tidiness and cleanliness of the front desk area, including the reception area, waiting area, and other public spaces.
Assist with other administrative tasks as required by the company. ...

Computer knowledge Excellent Communication

Posted

2 months ago

Hotel Clerk Hotel Clerk

Company Confidential

MYR1,700 - MYR2,500 Per Month

Full Time

Fresh Graduates

Petaling Jaya, Selangor

Near Train Station

Coordinate with Housekeeping and Maintenance to ensure smooth hotel operations.
Resolve guest concerns professionally and deliver excellent customer service.
Maintain a clean, organized, and welcoming reception area. ...

Customer Service Frontend

Be an early applicant!

Posted

2 days ago

Service Team Member Service Team Member

KyoChon Sdn Bhd

MYR1,700 - MYR2,100 Per Month

Full Time

Melawati, Selangor

Maintain kitchen cleanliness and hygiene standards at all times
Follow safety and sanitation procedures
Report food quality, stock or equipment issues to management ...

Customer Service Food Preparation

Posted

6 days ago

Travel Customer Service Agent Travel Customer Service Agent

Agensi Pekerjaan TalentConsult Sdn Bhd

MYR4,000 - MYR5,000 Per Month

Full Time

Fresh Graduates

Subang Jaya, Selangor

Near Train Station

Good communication skills in English and Mandarin.
Customer-oriented with strong problem-solving skills.
Able to work in a fast-paced environment and handle multiple tasks. ...

Mandarin Chinese Customer Service

Be an early applicant!

Posted

6 days ago

Guest Service Agent Guest Service Agent

Travelodge Hotels Asia

Full Time

Shah Alam

Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. ...

Posted

a month ago

Guest Service Agent - Front Desk Guest Service Agent - Front Desk

Le Meridien Petaling Jaya

Full Time

Petaling Jaya

Should assist and help when groups, incentive bookings, VIPs special guests or banquet guests arrive. Must ensure all facilities are ready, to check on details of the arrangements and liaise with Duty Manager, and Front Office Manager to meet guests if necessary.
Ensures that room rates, which have been updated by reservations, are followed.
Handle guest complaint. ...

Posted

5 days ago

Front Office - Guest Service Agent Front Office - Guest Service Agent

Hilton

Full Time

Shah Alam

Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
Previous experience in a guest service or front office role within the hospitality industry. ...

Posted

8 days ago

Guest Experience Expert (Agent-At Your Service) - Courtyard by Marriott Subang Guest Experience Expert (Agent-At Your Service) - Courtyard by Marriott Subang

Courtyard By Marriott

Full Time

Subang Jaya

Posted

21 days ago

Hotel Receptionist Hotel Receptionist

HOTEL GRAND GROUP

Internship, Part Time

Bandar Bukit Raja

Pekerja dikehendaki bekerja sekurang-kurangnya 4-6 hari seminggu, tertakluk kepada jadual dan keperluan operasi hotel.
Bertanggungjawab untuk mengendalikan tugas kaunter depan, termasuk menyambut tetamu dan menjawab telefon.
Mengendalikan tempahan bilik hotel, daftar masuk dan daftar keluar serta tanggungjawab pengendalian wang tunai. ...

Posted

4 days ago

Hotel Receptionist Hotel Receptionist

Urban Inn Myra Meranti

Full Time

Sepang

Answer phone calls, emails, and guest inquiries promptly
Provide accurate information about hotel services, facilities, and local attractions
Handle guest complaints or concerns with patience and professionalism ...

Posted

4 days ago

Hotel Receptionist - Front Desk Executive Hotel Receptionist - Front Desk Executive

Company Confidential

Full Time

Puchong

Manage reservations and room availability.
Process payments and issue receipts accurately.
Coordinate with Housekeeping and Maintenance to ensure rooms are ready for guests. ...

Posted

15 days ago

Hotel Receptionist Hotel Receptionist

Paradise Home Sdn Bhd

Full Time

Petaling Jaya

Provide accurate information about hotel facilities, services, room rates, and local attractions.
Respond to guest requests, questions, and complaints promptly and professionally.
Coordinate with housekeeping, maintenance, food and beverage, and other departments to meet guest needs. ...

Posted

17 days ago

Hotel Receptionist Hotel Receptionist

Urban Inn Myra Meranti

Full Time

Sepang

Answer phone calls, emails, and guest inquiries promptly
Provide accurate information about hotel services, facilities, and local attractions
Handle guest complaints or concerns with patience and professionalism ...

Posted

22 days ago

Agent-At Your Service - Courtyard by Marriott Subang Agent-At Your Service - Courtyard by Marriott Subang

Marriott International

Full Time

Subang Jaya

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS ...

Posted

25 days ago

Senior Front Desk (Hotel) Senior Front Desk (Hotel)

D GATEWAY HOTEL SDN BHD

Full Time

Kajang

Ensure all guests receive excellent customer service throughout their stay.
Maintain accurate guest records in the Property Management System (PMS).
Supervise and guide Front Desk Officers during each shift. ...

Posted

25 days ago

NIGHT AUDITOR SMILE HOTEL SUBANG NIGHT AUDITOR SMILE HOTEL SUBANG

Smile Hotel Balakong

Full Time

Subang Jaya

Identify and report non-compliance issues to Management
Provide recommendations for operational improvements
Cover night shifts at outlets when required due to staff shortages or urgent operational needs ...

Posted

25 days ago

Receptionist (SPM-Juniors-Seniors) Receptionist (SPM-Juniors-Seniors)

Luminary Event Sdn Bhd

Full Time

Subang Jaya

Assist customers via WhatsApp, phone, email, & social media.
Engage & educate customers with inquiries.
Manage customers appointment & booking channels. ...

Posted

11 days ago

Receptionist (SPM-Juniors-Seniors) Receptionist (SPM-Juniors-Seniors)

Luminary Event Sdn Bhd

Full Time

Damansara Utama

Assist customers via WhatsApp, phone, email, & social media.
Engage & educate customers with inquiries.
Manage customers appointment & booking channels. ...

Posted

11 days ago

Front Desk - Customer Experience Assistant Front Desk - Customer Experience Assistant

Walden Lighting Sdn Bhd

Full Time

Ampang Jaya Municipal Council

Support daily administrative tasks
Coordinate with team members and coaches
Monthly Incentives ...

Posted

17 days ago

Guest Experience Expert - Courtyard by Marriott Subang Guest Experience Expert - Courtyard by Marriott Subang

Courtyard By Marriott

Full Time

Subang Jaya

Posted

21 days ago

Assistant Front Office Manager - Courtyard By Marriott Subang Assistant Front Office Manager - Courtyard By Marriott Subang

Courtyard By Marriott

Full Time

Subang Jaya

Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts. ...

Posted

22 days ago

Assistant Front Office Manager - Courtyard By Marriott Subang Assistant Front Office Manager - Courtyard By Marriott Subang

Marriott International

Full Time

Subang Jaya

Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts. ...

Posted

25 days ago