40 Guest Relations Jobs in Selangor - September 2026 - High Salaries

Workflow coordination Process & SOP management

Klang, Selangor

Near Train Station

Monitor operational costs, KPIs, and reporting
Handle problem-solving and decision-making for operational issues

Be an early applicant!

Posted

9 days ago

Customer Service Manager| Hospitality/Hotel Line| Mandarin Speaker Customer Service Manager| Hospitality/Hotel Line| Mandarin Speaker

Agensi Pekerjaan J-Recruit Sdn Bhd

MYR5,000 - MYR8,000 Per Month

Customer Service Management Supervisory Skills

Cheras, Selangor

Near Train Station

Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience. ...

Posted

9 days ago

Customer Service Supervisor | Hospitality/Hotel Line| Mandarin Speaker Customer Service Supervisor | Hospitality/Hotel Line| Mandarin Speaker

Agensi Pekerjaan J-Recruit Sdn Bhd

MYR5,000 - MYR8,000 Per Month

Customer Service Management Supervisory Skills

Cheras, Selangor

Near Train Station

Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience. ...

Posted

a month ago

Service Crew & Captain Service Crew & Captain

Pitzburg Kitchen

MYR1,700 - MYR2,500 Per Month

Willingness to Learn Teamwork

Fresh Graduates

Petaling Jaya, Selangor

Near Train Station

Typical shift duties include opening and closing procedures, restocking, table resets, taking and processing orders, and professionally handling guest enquiries and feedback.
Placement into Captain or Crew roles is based on experience, attitude and on-shift performance, and we provide training and clear progression paths for candidates who grow with us.
Advance your leadership skills by running shifts as Captain, managing team assignments and handling on-the-spot coaching. Receive practical feedback to improve supervision and communication. ...

Be an early applicant!

Posted

19 hours ago

High Opportunity

Operation Manager (Mandarin Speaker)

Operation Manager (Mandarin Speaker) Operation Manager (Mandarin Speaker)

Chimo Life Sdn Bhd

MYR3,000 - MYR5,000 Per Month

Team Management & Leadership Good delegation

Fresh Graduates

Seri Kembangan, Selangor

Near Train Station

Take ownership of monthly revenue targets and monitor progress regularly
Analyse daily and weekly sales performance to identify issues and improvement opportunities
Develop and implement strategies to improve operational and sales performance ...

Posted

2 months ago

Guest Experience Leader ( McDonald’s Subang Parade ) Guest Experience Leader ( McDonald’s Subang Parade )

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Subang, Selangor

Guest Experience Leader ( McDonald’s The Curve ) Guest Experience Leader ( McDonald’s The Curve )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Mutiara Damansara, Selangor

Guest Experience Leader ( McDonald’s Petronas Rahman Putra ) Guest Experience Leader ( McDonald’s Petronas Rahman Putra )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Shah Alam, Selangor

Guest Experience Leader ( McDonald's Pandu Lalu PKNS PJ ) Guest Experience Leader ( McDonald's Pandu Lalu PKNS PJ )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Petaling Jaya, Selangor

Guest Experience Leader ( McDonald’s Pandu Lalu Mutiara Damansara ) Guest Experience Leader ( McDonald’s Pandu Lalu Mutiara Damansara )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Mutiara Damansara, Selangor

Guest Experience Leader ( McDonald’s Giant Shah Alam ) Guest Experience Leader ( McDonald’s Giant Shah Alam )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Shah Alam, Selangor

Guest Experience Leader ( McDonald’s Pandu Lalu Petronas Batu 3 Federal Highway ) Guest Experience Leader ( McDonald’s Pandu Lalu Petronas Batu 3 Federal Highway )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Shah Alam, Selangor

Guest Experience Leader ( McDonald’s Sri Gombak ) Guest Experience Leader ( McDonald’s Sri Gombak )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Batu Caves, Selangor

Guest Experience Leader ( McDonald’s Pandu Lalu Cyberjaya ) Guest Experience Leader ( McDonald’s Pandu Lalu Cyberjaya )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Cyberjaya, Selangor

Guest Experience Leader ( McDonald’s Pandu Lalu Petronas KLIA ) Guest Experience Leader ( McDonald’s Pandu Lalu Petronas KLIA )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Sepang, Selangor

Guest Experience Leader ( McDonald’s KLIA 2 Satellite ) Guest Experience Leader ( McDonald’s KLIA 2 Satellite )

Be an early applicant!

Posted

2 months ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,600 Per Month

Sepang, Selangor

Front of House - Guest Relations Executive Front of House - Guest Relations Executive

Be an early applicant!

Posted

2 months ago

CatVenture

Assistant Manager, Communications, Guest Relations - Housekeeping Assistant Manager, Communications, Guest Relations - Housekeeping

Petaling Jaya

Guide clients through our grooming and boarding services and confidently recommend suitable packages
Support retail sales and maintain high standards across the customer-facing environment
Strong customer service, retail, hospitality or sales experience ...

Posted

11 days ago

SD Guthrie Berhad

Guest Relations - Community Marketing Executive (Contract) Guest Relations - Community Marketing Executive (Contract)

Malaysia

Maintain effective working relationships with guests, tenants, contractors, vendors, and other key stakeholders.
Ensure communications are timely, accurate, consistent, and aligned with Management’s direction.
Ensure professional and timely handling of guest enquiries, feedback, complaints, and service requests. ...

Posted

a day ago

KMHNiaga

Guest Experience Expert - FOA Guest Experience Expert - FOA

Shah Alam

CRM & Guest Data Management: Build, organize, and systematically update our guest database to support personalized marketing initiatives and repeat guest retention.
Community Channel Operations: Drive the growth of our exclusive community channel (e.g., Telegram/WhatsApp Group). Keep members engaged through dynamic updates, exclusive promotions, upcoming event teasers, and interactive brand content.
Strong Communicator: Proficient in English (spoken and written) with an outgoing, approachable, and professional demeanor. ...

Posted

15 days ago

Marriott International

Guest Experience Expert Guest Experience Expert

Sepang

Posted

a day ago

Marriott International

Guest Experience Expert Guest Experience Expert

Petaling

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. ...

Posted

15 days ago

Sheraton Hotels & Resorts

Hostel Manager Hostel Manager

Petaling Jaya

Posted

15 days ago

UNITAR Capital Sdn Bhd

Duty Manager - Courtyard By Marriott Subang Duty Manager - Courtyard By Marriott Subang

Kelana Jaya

Manage and guide the warden team, including performance and workforce scheduling.
Implement continuous improvements to hostel SOPs and policies.
Lead hostel operations across all UCs with structured governance. ...

Posted

16 days ago

Courtyard By Marriott

Guest Experience Expert - Courtyard by Marriott Subang Guest Experience Expert - Courtyard by Marriott Subang

Communicates any variations to the established norms to the appropriate department in a timely manner.
Sends copy of MOD report to all departments on a daily basis.
Strives to improve service performance. ...

Posted

21 days ago

Courtyard By Marriott

Guest Experience Supervisor - Courtyard by Marriott Subang Guest Experience Supervisor - Courtyard by Marriott Subang

Posted

21 days ago

Courtyard By Marriott

Assistant Front Office Manager - Courtyard By Marriott Subang Assistant Front Office Manager - Courtyard By Marriott Subang

Posted

21 days ago

Courtyard By Marriott

FRONT OFFICE (IMMEDIATE JOINER) FRONT OFFICE (IMMEDIATE JOINER)

Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts. ...

Posted

22 days ago

SRI LANGIT HOTEL SDN BHD

Assistant Front Office Manager - Courtyard By Marriott Subang Assistant Front Office Manager - Courtyard By Marriott Subang

Sepang

Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities ...

Posted

22 days ago

Marriott International

Agent-At Your Service - Courtyard by Marriott Subang Agent-At Your Service - Courtyard by Marriott Subang

Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts. ...

Posted

25 days ago

Marriott International