The Consultant will be responsible for the industry solutioning framework design aligned to the country’s market demands.
The Industry Consultant will work closely with sales, partners, solution and industry service delivery to ensure that the proposed industry solutions accurately address the industry needs and are appropriately supported by the key industry players and decision-makers.
The Industry Consultant will lead the design of the industry solutions and advisory role in Esri Malaysia, supporting Esri Malaysia throughout the sales and delivery process including but not limited to, sales support, bid support, technologies updates, events & conferences and technical advisory that is required by the assigned industry.
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AI & Innovation (Special Project): Research, experiment, and suggest ways to integrate AI/GenAI tools (e.g., lightweight LLM APIs or prompt workflows) into existing access review or automation pipelines.
Documentation Support: Update and modernize the team's operational manuals, security checklists, and "How-to" guides, ensuring newly created automation scripts are fully documented for long-term sustainability.
Programming Foundations: Academic or project-based experience writing clean, functional code in Python and JavaScript.
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Implement and maintain network security controls, including firewall rules, access control lists (ACLs), VPN access, network segmentation, intrusion prevention measures, and secure network configurations in accordance with company policies and security standards.
Monitor network performance, bandwidth utilization, device health, system logs, and availability, and perform optimization activities to ensure stable and efficient network operations.
Perform network configuration changes, backups, and maintenance activities in accordance with approved change management procedures and documentation requirements.
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Provide independent, strategic IT security and risk advisory to the Group CTO, Senior Management, Board and relevant committees to enable informed risk‑based decisions
Establish, maintain and enforce Group IT Security policies, standards, and frameworks, ensuring consistent adoption across Head Office and regional offices
Champion and cultivate a strong security and compliance culture across technology and business stakeholders
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•Adhere to company Program Management guidelines and project governance processes.
•Adopt to the project implementation SOP to develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
•Responsible for providing progress reports/input on project status, capturing of risks and issues.
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Establishes contracts/agreements for all IT goods and IT services acquired by the company to ensure all supplier deliverables/expectations are managed.
Supports IT Heads and Procurement Leads in local BUs (other countries in Asia) in their IT projects and IT category management.
Establishes and maintains relationships with key and strategic suppliers across the region.
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Interfaces and collaborate with other teams for incident escalations and resolution
Work closely with SOC Head to better security operations and address identified deficiencies
Perform due diligence and in-depth analysis on escalated security alert from Level-1 analyst and escalate to respective team for further action in timely manner
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•Adhere to company Program Management guidelines and project governance processes.
•Adopt to the project implementation SOP to develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
•Responsible for providing progress reports/input on project status, capturing of risks and issues.
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Deliver timely and effective incident resolution and escalation management, ensuring service level agreements (SLAs) are consistently met for response time, resolution, and communication.
Support employee onboarding and offboarding activities, including system access provisioning, equipment setup, and decommissioning.
Maintain accurate IT asset inventory records and ensure compliance with established IT policies and procedures.
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