Basic knowledge of computer hardware
software
operating systems
and networking.
Basic understanding of LAN/WAN
Wi-Fi
switches
routers
and network devices is an advantage.
Good troubleshooting and problem-solving skills.
Responsible
proactive
and willing to learn.
Good communication and interpersonal skills.
Able to work independently and as part of a technical team.
Experienced in Java
JavaScript
SQL
and 1 other programming language. Experienced with Version Control Systems (SVN
Git)
Flutter and Ionic. Spring & spring boot is an advantage.
Experienced in Java
JavaScript
SQL
and 1 other programming language. Experienced with Version Control Systems (SVN
Git)
Flutter and Ionic. Spring & Spring boot is an advantage.
Perform test execution, accurately record results, evidence, and defects, and support overall validation of system changes.
Preferably an undergraduate in the penultimate or final year of a Computer Science, Information Technology, Software Engineering, Data Analytics, Business IT, or related program
Must be proficient in both written and spoken English
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Assist in ensuring solutions are suitable for production through adherence to governance, policy, and best practices.
Analyze system performance data (uptime, incidents, and ticket volume) to identify trends, forecast demand, and provide insights for capacity planning and monitoring improvements.
Apply GenAI to develop and document prompt strategies for analysis, ensuring knowledge transfer to BAU for ongoing use.
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· In-charge and provide oversight for a few IT projects, manage and control progress for ongoing projects. Deliver projects within scope and timelines with the resources allocated, whilst ensuring quality
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Troubleshoot abnormal incident / fault based on SOP&EOP.
Escalated/update accordingly any severity event occurred according to the process and procedures.
Escorting and overseeing vendor to ensure data center activities and service are carry out properly and compliance with all safety procedures as well as utilization of protective equipment. Ensuring all work rendered are in adherence to Company policies and contract agreement.
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