Exercise customer-centric business thinking, addressing customer needs ranging from overarching commercial strategy to complex operational, technical integration, and IT security challenges
This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs)
PEOPLE PROCESS EXECUTION: Manages and guides the execution of core people processes throughout the year, such as goal setting, talent reviews, compensation planning, middle year and year end performance discussions, engagement surveys, action planning, and forecasting resource needs in partnership with finance teams.
Orchestrate Cross-Functional Support: Lead and collaborate with internal partners across Medical Affairs, Access, and Customer Experience teams to deliver cohesive, end-to-end solutions
Integrative Approach: Integrate psychiatric care with lifestyle, metabolic, and mind-body interventions to support long-term recovery and mental resilience.
Beyond filling roles, you ensure the quality of hire by translating recruitment data and market intelligence into actionable coaching for hiring managers, fostering a culture of data-informed decision-making.
Drive retention and growth of existing accounts by analyzing performance data, maintaining strong client engagement, and identifying creative opportunities to maximize revenue.
Strengthen enterprise insight and organisation effectiveness by connecting workforce data, employee insights and operational priorities to anticipate risks and advise on sustainable enterprise-wide solutions.
Collaborate effectively with key business unit stakeholders and cross-functional partners (eg, International Colleague Strategic Partners, Comp & Total Rewards, Colleague Labor Relations)
Relationship Management & Collaboration: Build strong relationships with partner leadership and work closely with internal sales, marketing, product, and pre-sales teams to align GTM strategies.
Leadership Skills: Demonstrated ability to operate at a Director level, managing large-scale portfolios and reporting directly into Vice President (VP) levels.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.