21 Front Office Supervisor Jobs in Selangor - September 2026

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Showing 21 jobs results for "front office supervisor" in Selangor

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Operation Manager (Mandarin Speaker)

Operation Manager (Mandarin Speaker) Operation Manager (Mandarin Speaker)

PT Wealth Consultancy Sdn Bhd

MYR5,000 - MYR10,000 Per Month

+Additional Compensation

Full Time

Klang, Selangor

Near Train Station

Monitor operational costs, KPIs, and reporting
Handle problem-solving and decision-making for operational issues

Workflow coordination Process & SOP management

Posted

20 hours ago

Customer Service Supervisor | Hospitality/Hotel Line| Mandarin Speaker Customer Service Supervisor | Hospitality/Hotel Line| Mandarin Speaker

Agensi Pekerjaan J-Recruit Sdn Bhd

MYR5,000 - MYR8,000 Per Month

Full Time

Cheras, Selangor

Near Train Station

Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience. ...

Customer Service Management Supervisory Skills

Posted

a month ago

Operation Manager (Mandarin Speaker)

Operation Manager (Mandarin Speaker) Operation Manager (Mandarin Speaker)

Chimo Life Sdn Bhd

MYR3,000 - MYR5,000 Per Month

Full Time

Fresh Graduates

Seri Kembangan, Selangor

Near Train Station

Take ownership of monthly revenue targets and monitor progress regularly
Analyse daily and weekly sales performance to identify issues and improvement opportunities
Develop and implement strategies to improve operational and sales performance ...

Team Management & Leadership Good delegation

Posted

2 months ago

Supervisor @ Bask Bear Coffee Ambank Sg Buloh Supervisor @ Bask Bear Coffee Ambank Sg Buloh

Bask Bear Sdn Bhd

MYR2,250 - MYR2,300 Per Month

Full Time

Sungai Buloh, Selangor

Near Train Station

Assist in execution of the strategic planning including outlet food costs control, stock take and stock ordering
Oversee daily cafe operations, including opening and closing procedures, cash handling, and inventory management.

Scheduling Stock Management

Be an early applicant!

Posted

11 days ago

Shift Manager Shift Manager

Rakanda Enterprise Sdn. Bhd.

MYR2,200 - MYR3,800 Per Month

Full Time

Ampang, Selangor

Near Train Station

Assist branch manager to control inventory stock levels and reordering as necessary within budget
Assist the branch manager to manage and controls Shrinkage
Oversee and manage the whole operation team in the outlet and implement operation procedure ...

Communication

Posted

2 months ago

Reception Supervisor Reception Supervisor

Niu Jazz Steak Buffet Sdn. Bhd.

MYR3,500 - MYR4,500 Per Month

Full Time

Cheras, Selangor

Near Train Station

Monitor dining area cleanliness, table arrangement and service flow
Coordinate with kitchen team to ensure timely order delivery
Assist with inventory, supplies and daily reporting tasks ...

Service-minded responsible

Posted

16 days ago

Service Supervisor Service Supervisor

Sushi Tei Malaysia Sdn Bhd

MYR1,800 - MYR3,500 Per Month

Full Time

Fresh Graduates

Dengkil, Selangor

Respond to customer inquiries and resolve complaints or issues with a positive attitude
Collaborate with kitchen and management teams to ensure smooth service flow
Support promotional activities and upsell menu items when appropriate ...

Customer Service Communication Skills

Posted

16 days ago

Shift Manager Shift Manager

Ayam Gepuk (M) Sdn Bhd

MYR2,500 - MYR3,000 Per Month

Full Time

Subang Jaya, Selangor

Near Train Station

Memastikan kebersihan, keselamatan makanan dan pematuhan SOP syarikat sentiasa terjaga.
Memastikan stok mencukupi, disimpan dengan betul dan melaksanakan sistem FIFO bagi mengurangkan pembaziran.
Mengendalikan aduan pelanggan dan isu operasi kecil serta melaporkan isu yang lebih serius kepada Outlet Manager atau Area Manager. ...

Customer Service Team Leadership

Posted

a month ago

Shift Manager Shift Manager

CL Bakery Sdn Bhd

MYR3,000 - MYR3,400 Per Month

Full Time

Subang Jaya, Selangor

Near Train Station

Team Support & Development – Assist in training, onboarding, and guiding new crew members.
Compliance & Financial Duties – Uphold hygiene and safety standards, and manage shift-end cash handling, reporting, and handovers.
Shift Operations Management – Supervise front-line team during shifts to ensure smooth guest flow, service quality, and floor coverage. ...

Deliver excellent hospitality by serving guests courteously ensuring accurate order-taking and timely service

Posted

2 months ago

Front Office Supervisor Front Office Supervisor

DXN Holdings

Full Time

Cyberjaya

Liaise with Housekeeping, Maintenance, Security, Finance, and other departments to ensure guest requests and operational requirements are fulfilled promptly.
Supervise, guide, and support front office staff and ensure adherence to SOPs, and promote continuous improvement in service quality.
Monitor room availability, oversee reservation accuracy, optimize room allocation, and maximize occupancy while minimizing booking discrepancies. ...

Posted

17 days ago

Front Office Supervisor Front Office Supervisor

Accor

Full Time

Sepang

Posted

16 days ago

Duty Manager - Courtyard By Marriott Subang Duty Manager - Courtyard By Marriott Subang

Courtyard By Marriott

Full Time

Subang Jaya

Communicates any variations to the established norms to the appropriate department in a timely manner.
Sends copy of MOD report to all departments on a daily basis.
Strives to improve service performance. ...

Posted

13 days ago

Guest Experience Supervisor - Courtyard by Marriott Subang Guest Experience Supervisor - Courtyard by Marriott Subang

Courtyard By Marriott

Full Time

Subang Jaya

Posted

13 days ago

Assistant Front Office Manager - Courtyard By Marriott Subang Assistant Front Office Manager - Courtyard By Marriott Subang

Courtyard By Marriott

Full Time

Subang Jaya

Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts. ...

Posted

14 days ago

Assistant Front Office Manager - Courtyard By Marriott Subang Assistant Front Office Manager - Courtyard By Marriott Subang

Marriott International

Full Time

Subang Jaya

Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts. ...

Posted

16 days ago

Guest Experience Supervisor - Courtyard by Marriott Subang Guest Experience Supervisor - Courtyard by Marriott Subang

Marriott International

Full Time

Subang Jaya

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS ...

Posted

16 days ago

Assistant Front Office Manager Assistant Front Office Manager

Hilton

Full Time

Shah Alam

Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience ...

Posted

17 days ago

SHIFT MANAGER SHIFT MANAGER

Wallace Burger & Chicken

Full Time

Selayang

Location : WALLACE MAXWELL RAWANG
Experience : at least 2 years in F&B
Job Types: Full-time, Permanent ...

Posted

11 hours ago

SHIFT MANAGER SHIFT MANAGER

Wallace Burger & Chicken

Full Time

Petaling Jaya

Location : WALLACE DAMANSARA PERDANA
Experience : at least 2 years in F&B
Job Types: Full-time, Permanent ...

Posted

11 hours ago

Hostel Manager Hostel Manager

UNITAR Capital Sdn Bhd

Full Time

Kelana Jaya

Manage and guide the warden team, including performance and workforce scheduling.
Implement continuous improvements to hostel SOPs and policies.
Lead hostel operations across all UCs with structured governance. ...

Posted

8 days ago