As the Customer Service you are the face and heart of our clinic, responsible for making every patient feel welcomed, valued, and well-supported throughout their journey with us.
Key Responsibilities:
• Greet and assist patients with a professional, warm, and engaging approach
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Payment Handling: Manage payment transactions, including accepting cash, credit/debit card payments. Accuracy and confidentiality in handling financial transactions are essential.
Room Assignment: Assign rooms to guests based on their preferences, availability, and any special requests.
Information Resource: Serve as a primary source of information for guests, providing details about hotels amenities, services, policies, and local attractions. They may also handle inquiries related to events, conferences, or specials arrangements.
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Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.