Coordinates with suppliers on open or outstanding purchase orders, delivery schedules, and performance improvement initiatives.
Tracks and follows up on unfulfilled customer backorders to ensure timely fulfillment.
Liaises with vendors on part inquiries, purchase forecasts, pricing, shipping arrangements, and claims management for both customers and suppliers.
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Inventory & Stock Coordination: Manage daily stock movements, handling stock allocation, transfers, and discrepancies between retail stores and the e-commerce team.
Operations Support: Ensure accurate, fast-paced fulfillment processes and maintain clear communication between store staff and warehouse teams.