Prepare and issue materials to internal departments or external customers based on approved requisitions or orders, ensuring timely delivery.
Conduct regular stock checks and cycle counts to reconcile physical inventory with system records, investigating and resolving any discrepancies.
Implement and maintain quality control procedures to ensure that stored materials meet specified standards and are protected from damage or deterioration.
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Support setup, testing, and improvement of marketing automation workflows using tools such as Google Forms, Google Sheets, Zapier, CRM tools, email marketing platforms, or other workflow automation tools.
Assist in organizing leads, customer inquiries, campaign data, content folders, and marketing tracking sheets to ensure information is accurate and easy to retrieve.
Conduct basic market, competitor, keyword, and content trend research to support campaign ideas and marketing strategies.
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Canva
CapCut
Meta Business Suite
Google Workspace
Google Forms
Google Sheets
Zapier
CRM systems
email marketing tools
copywriting
content planning
design sense
video editing
organizational skills
communication
teamwork
Capable of integrating technical and visual solutions into a design concept.
Good sense of layout, typography, and color harmony.
Dedicated, well organized, and result-oriented, with an eye for details. Able to work under pressure & tight timelines while delivering quality work.
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Update our internal databases with information about customer issues and useful discussions with customers for knowledge and record for solution.
Collecting prompt and accurate customer feedback and analysing to ensure product optimization and improvement of end-user experience.
Participates in development of client training programs by identifying learning issues and recommending instructional language for features and functionalities.
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Collaborate with the internal team to develop customised digital marketing strategies and proposals for potential clients.
Ensure clients understand the established workflows and maintain regular communication throughout the delivery process.
Stay updated with industry trends, competitor activities, and emerging technologies to identify new business opportunities and potential areas for expansion.
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