A fast-growing F&B group is looking for an experienced operations leader to oversee multi-outlet operations and support the company's next phase of expansion.
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 135 hotels and 59 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. F&B Server – Lobby Lounge
...
Site Audits & Quality Control: Conduct regular site visits to monitor performance, inventory levels, and compliance with standard operating procedures (SOPs).
Continuous Improvement: Proactively identify bottlenecks or inefficiencies in daily operations and implement effective, practical solutions to improve workflow and profitability.
Education: A Bachelor’s Degree in any field. We value critical thinking, adaptability, and a willingness to learn over specific majors.
...
In collaboration with all departmental & Operation Management map out training plans for individual employees.
Facilitating learning through a variety of delivery methods including classroom training and one on one coaching, including hands-on exercises, lectures, and multimedia presentations, to deliver training content.
Tracking and reporting training outcomes (ie satisfaction ratings, attendance, increase of sales, KPI results etc).
...
In collaboration with all departmental & Operation Management map out training plans for individual employees.
Facilitating learning through a variety of delivery methods including classroom training and one on one coaching, including hands-on exercises, lectures, and multimedia presentations, to deliver training content.
Tracking and reporting training outcomes (ie satisfaction ratings, attendance, increase of sales, KPI results etc).
...
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 135 hotels and 59 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
...
Product Assortment & Trend Analysis: Identify market trends to expand product categories (e.g., introducing personal care/travel essentials, premium snack ranges, or seasonal beverage/bakery series).
Commercial Strategy & Pricing: Set competitive retail pricing architectures and establish target margins. Design tactical promotional campaigns, including Purchase-With-Purchase (PWP) offers and member-only specials.
On-Floor Strategy & Visual Support: Partner with store operations to guide effective on-shelf placement, maximize premium shelf space, and support staff training on upselling and active cross-selling.
...
Product Assortment & Trend Analysis: Identify market trends to expand product categories (e.g., introducing personal care/travel essentials, premium snack ranges, or seasonal beverage/bakery series).
Commercial Strategy & Pricing: Set competitive retail pricing architectures and establish target margins. Design tactical promotional campaigns, including Purchase-With-Purchase (PWP) offers and member-only specials.
On-Floor Strategy & Visual Support: Partner with store operations to guide effective on-shelf placement, maximize premium shelf space, and support staff training on upselling and active cross-selling.
...