Engage with potential and existing clients through various communication channels, build strong relationships, and provide exceptional customer service to ensure client satisfaction and retention.
Collaborate closely with the sales team to support their efforts in achieving sales targets, including the development of effective point-of-sale (POS) materials, trade promotions, and sales incentives.
Customer Relationship Management (CRM): Maintaining strong relationships with existing clients to encourage repeat business and conducting site visits to discuss project needs.
Collaborate with sales, product development, and external agencies to create compelling marketing collateral, promotional materials, and point-of-sale materials (POSM) that resonate with the target audience.
You're the bridge between our clients and our creative team, which means you need to understand both worlds well enough to speak both languages. This isn't a purely administrative role. You'll be managing relationships, taking briefs, keeping projects on track, and just as importantly, growing accounts. That means sales is part of your DNA here, nurturing existing clients and actively identifying opportunities for new ones.