Empower and train staff to proactively recommend menu items and ongoing promotions, enhancing the customer experience and driving sales
Effectively resolve customer complaints and provide feedback to the management team for continuous operational improvement
Provide active supervision and strategic oversight of daily operations, including cashiering, order taking, opening/closing procedures, and stock-taking
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Maintain proper accounting documentation and filing systems, ensuring compliance with internal controls and audit requirements.
Coordinate with external auditors, tax agents, company secretaries, legal advisors, and bankers to support audit, tax, and corporate compliance matters.
Provide support for ad-hoc accounting and finance projects, including process improvement initiatives and system enhancements.
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Review and improve existing system and internal control procedure.
Responsible for all areas relating to financial reporting including developing and maintaining accounting practice and procedure and to ensure accurate and timely financial statement.
Collaborate with other department manager to support overall department goals and objective.
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