Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement initiatives that strengthen sales processes and elevate customer satisfaction, while collaborating closely with internal stakeholders to ensure timely product delivery and long-term key account relationship development
Administrative duties and coordination tasks as required
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Own the partner relationships with the licensed intermediaries and fund managers whose products the platform carries, including the written allocation of anti-money laundering monitoring responsibility.
Own P&L, customer growth, revenue, unit economics and operating performance.
Run the platform so that it operates in an orderly, fair and transparent manner, with fair and transparent fees and an applied rulebook.
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Key Account Leadership: Take end-to-end commercial ownership of major national health & beauty accounts (Guardian or Watsons), executing annual joint business plans (JBP) to drive top-line growth, volume, and category market share.
Commercial Negotiations: Lead annual trading terms agreements (TTA), margin structures, promotional funding, listing fees, and credit terms to ensure commercial alignment and account profitability.
Trade Marketing & Execution: Develop and implement account-specific promotional plans, planogram mechanics, secondary counter visibility, and high-impact in-store displays in close collaboration with marketing teams.
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Responsible for actualizing account management strategies, sales planning, sales pipeline management, salesperson development/training and sales activity consistent with the JCI Sales Management Disciplines.
Personally, establish and maintain long term customer relationships with key and target owners, architects, consulting engineers and contractors to influence opportunities.
Through active leadership participation in the local community and professional organizations, maintain an understanding of the business environment (i.e. legislative, purchasing, and market trends).
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Own the partner relationships with the licensed intermediaries and fund managers whose products the platform carries, including the written allocation of anti-money laundering monitoring responsibility.
Own P&L, customer growth, revenue, unit economics and operating performance.
Run the platform so that it operates in an orderly, fair and transparent manner, with fair and transparent fees and an applied rulebook.
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Ensures client satisfaction and manage overall client relationships at various levels of stakeholders from working level to senior management including up to C-Level. Grow customer intimacy and communicate across functional groups and build strategic relationships with client teams.
Plan, direct and lead sales and marketing activities that align with customer trends, market fluctuations, and changes in business practices and technology.
Comply with the Sensormatic Solutions sales methodology and practices.
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Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Take decisive and timely action to resolve clients' operational issues and service complaints, ensuring consistently high levels of client satisfaction
Plan and manage regular business communications and business review meetings with clients' management teams to maintain strategic alignment and drive joint outcomes
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