Proactive Renewal & Termination Handling: Collaborate pro-actively with internal business units, procurement, and external partners well in advance of contract expiration dates to execute timely renewals, renegotiations, or formal termination procedures.
Proactive Renewal & Termination Handling: Collaborate pro-actively with internal business units, procurement, and external partners well in advance of contract expiration dates to execute timely renewals, renegotiations, or formal termination procedures.
Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.