Content Strategy: Oversee the creation of engaging content that educates potential and existing publishers about affiliate marketing, our platform's features, and the advantages of our affiliate programs.
Data-Driven Marketing: Leverage analytics and data insights to guide marketing strategies, optimize campaign performance, and achieve recruitment targets.
Stakeholder Collaboration: Work closely with internal teams, including product development, affiliate management, and customer service, to ensure a cohesive and integrated approach to marketing and brand development.
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Communication Hub: Serve as a reliable internal liaison between the Sales Director and the implementation, technical, and marketing departments for smooth operational workflow.
Reporting: Maintain accurate data entries in our tracking systems and assist the Director in generating sales forecasts and weekly performance reports.
Copywriting & Content Creation: Support the preparation, setup, and optimization of content across various channels, including push notifications, EDMs, user journeys, social media, campaign landing pages, and educational articles
Data Analysis & Reporting: Support the team with assigned data analysis tasks. Prepare monthly marketing trend reports and weekly reports tracking the cost-effectiveness and efficiency of external collaborations
Budgeting & Invoicing: Manage the financial side of partnerships. Process vendor invoices and drawdowns, track monthly spend, and strictly monitor assigned budgets to prevent overspend
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Content Strategy: Oversee the creation of engaging content that educates potential and existing publishers about affiliate marketing, our platform's features, and the advantages of our affiliate programs.
Data-Driven Marketing: Leverage analytics and data insights to guide marketing strategies, optimize campaign performance, and achieve recruitment targets.
Stakeholder Collaboration: Work closely with internal teams, including product development, affiliate management, and customer service, to ensure a cohesive and integrated approach to marketing and brand development.
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Coordinate and facilitate the loan settlement process to help our clients complete their transactions smoothly and with confidence.
Perform routine internal audits on operational files and documents, ensuring all records remain compliant with company standards.
Run post-sales outreach initiatives including follow-up communications, festive wishes, and periodic newsletters, allowing us to keep our brand top of mind.
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Campaign & Database Hygiene: Maintain meticulous records of customer interactions, feedback, and sales dispositions within the CRM platform to ensure high data integrity.
Quality & Compliance Governance: Adhere strictly to institutional sales guidelines, data privacy regulations (PDPA), and quality control metrics during every call.
The Senior Executive, Telemarketing is a high-velocity sales professional responsible for driving revenue growth through proactive outbound telephone engagement. This role demands a high-energy "Hunter" mindset, combining aggressive sales closing capability with the maturity to mentor junior executives and optimize lead conversion strategies.
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Be proactive in talent mapping by identify potential candidates for key roles before the need arises and maintain detailed records of high-potential talent in a centralized database.
Engage with candidates throughout the recruitment process, providing timely updates, addressing inquiries, and ensuring a positive candidate experience.
Create and manage recruitment marketing campaigns for job openings/ future talents across various platforms (e.g., LinkedIn, job boards, social media, professional network, campaign marketing, etc).
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Build an impressive portfolio of mechanical and electrical (M&E) designs and assembly drawings that align with top-tier municipal and industrial engineering standards.
Produce and revise detailed mechanical and fabrication technical drawings using AutoCAD and SolidWorks to help us execute flawless equipment builds.
Generate highly accurate assembly and isometric drawings based on specific engineering calculations, allowing our fabrication team to construct systems with absolute precision.
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Product Knowledge
Communication Skills
Retail Sales
Communication Skills (Mandarin & English)
Sales
Interpersonal Skills
Retail Experience
Customer Service
Sales Presentations
Territory Management
Business Development
Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers.
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