Training and Support: Conduct user training sessions and prepare documentation to enable effective system usage. Provide post-go-live support and troubleshooting.
Collaboration: Work collaboratively with technical consultants, project managers, and client stakeholders throughout the entire implementation lifecycle.
Problem Solving: Identify, analyse, and resolve functional issues, providing practical and creative solutions to business challenges.
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Regional counterpart: Act as the single regional functional contact to the Group ERP organisation, presenting issues with the analysis and business context needed for resolution.
Change and release: Assess Group-driven system changes for regional impact, and coordinate regional testing, validation, and rollout through releases and enhancements.
Escalation management: Raise regional priorities to Group ERP supported by evidence of volume, business impact, and affected entities.
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Training and Support: Conduct user training sessions and prepare documentation to enable effective system usage. Provide post-go-live support and troubleshooting.
Collaboration: Work collaboratively with technical consultants, project managers, and client stakeholders throughout the entire implementation lifecycle.
Problem Solving: Identify, analyse, and resolve functional issues, providing practical and creative solutions to business challenges.
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Process Optimization & AI Automation: Identify manual, repetitive, or error-prone processes and pragmatically redesign them using advanced spreadsheets, BI dashboards, and emerging AI productivity tools
Cross-Functional Coordination: Act as a dependable contact point across Value Streams (Digital Finance, Supply Chain, Manufacturing), chasing inputs, managing deadlines, and navigating stakeholder pushback constructively
Initiative & Content Leadership: Independently structure and drive complex analysis topics sponsored by the Head of ERP, defining problem spaces, performing root-cause analyses, and bringing clear recommendations to a decision
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Training and Support: Conduct user training sessions and prepare documentation to enable effective system usage. Provide post-go-live support and troubleshooting.
Collaboration: Work collaboratively with technical consultants, project managers, and client stakeholders throughout the entire implementation lifecycle.
Problem Solving: Identify, analyse, and resolve functional issues, providing practical and creative solutions to business challenges.
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Training and Support: Conduct user training sessions and prepare documentation to enable effective system usage. Provide post-go-live support and troubleshooting.
Collaboration: Work collaboratively with technical consultants, project managers, and client stakeholders throughout the entire implementation lifecycle.
Problem Solving: Identify, analyse, and resolve functional issues, providing practical and creative solutions to business challenges.
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Proactively seek process improvements, implementation, and configuration of solutions, and challenge the current processes for further enhancement opportunities.
Providing support and resolved clients’ queries and problem.
Proactively seek process improvements, implementation, and configuration of solutions, and challenge the current processes for further enhancement opportunities.
Providing support and resolved clients’ queries and problem.
Training and Support: Conduct user training sessions and prepare documentation to enable effective system usage. Provide post-go-live support and troubleshooting.
Collaboration: Work collaboratively with technical consultants, project managers, and client stakeholders throughout the entire implementation lifecycle.
Problem Solving: Identify, analyse, and resolve functional issues, providing practical and creative solutions to business challenges.
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Data Profiling & Quality: Establish rigorous data quality metrics, validation standards, cleansing routines, and profiling methodologies to ensure a high-fidelity migration
Target Data Mapping: Analyze convoluted, highly fragmented legacy data architectures and map them cleanly to future-state target ERP data models
Senior Stakeholder Alignment: Act as a key strategic advisor, liaising directly with senior leadership, functional business owners, and external vendors to align on migration strategy and translate technical data risks into clear business impacts
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