Delivery Scheduling & Progress Tracking - Plan, schedule, and follow up on daily production progress to hit project timelines and shipping dates. - Maintain and update the production progress database to ensure real-time data accuracy for management review.
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.