Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements
Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.
Streamlining the local developer experience through Android Studio configurations, development tooling, sample apps, documentation, and migration guides.
Pipeline Architecture: Design, build, and maintain robust, highly scalable ETL/ELT data pipelines to ingest and process vast amounts of data from diverse sources.
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
Experience deploying and supporting Node.js services on Azure App Service, integrating Azure AD authentication and implementing role-based access control.
Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Machine Learning, or a related field, with 2-3 years of experience building AI, Machine Learning, or data engineering solutions in production environments
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.