SM2 Consulting Hiring! Full Time Inside Sales Specialist ( Engineering Company - MNC - Base Salary up to 6,000MYR) in Federal Territory - Ricebowl

We are partnering with a leading global industrial solutions company to identify an Inside Sales Specialist to join its growing commercial team.

This role is ideal for a commercially driven inside sales professional who enjoys engaging customers, developing new opportunities, and turning enquiries into successful sales.

What You’ll Be Doing

• Generate new sales opportunities through proactive prospecting, market research, calls and digital outreach.
• Follow up on leads generated through marketing activities, events, website enquiries and other campaigns.
• Re-engage existing and inactive customers to uncover new business opportunities.
• Manage customer enquiries and sales transactions from initial quotation through to order completion.
• Understand customer requirements and recommend suitable equipment, solutions and commercial options.
• Identify opportunities to expand existing accounts through cross-selling and upselling.
• Keep customer and opportunity information accurate and up to date within the CRM system.
• Track sales activities and contribute towards individual and team revenue targets and KPIs.
• Work closely with the wider sales and marketing teams to deliver a positive and seamless customer experience.

What We’re Looking For

• 2 years of experience in inside sales, telesales, lead generation, sales support or a customer-facing commercial role.
• Comfortable making outbound calls and initiating conversations with prospective customers.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Commercially minded, customer-focused and motivated by achieving sales targets.
• Well-organised with the ability to manage multiple opportunities and priorities effectively.
• Familiarity with CRM systems and Microsoft Office.
• A collaborative, proactive attitude with a willingness to learn and develop.
• A qualification in Business, Sales or Marketing is an advantage, but relevant experience and a strong sales mindset are equally valued.