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100+ E Commerce Customer Service Jobs - October 2026 - High Salaries
Showing 176 jobs results for
"e commerce customer service"
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Manage Alert
MYR2,000 - MYR4,000 Per Month
Near Train Station
This company is close to train station
- Follow up on pending customer enquiries, orders, payments and delivery matters.
- Escalate complaints, unusual cases or matters requiring management approval to the appropriate person.
- Maintain proper records of customer communications and follow-up actions where required. ...
Customer Service
Communication Skills
Skills Required
Customer Service
Communication Skills
Event Management
problem solving
Emcee experience
Malay proficiency
+4
Posted
a month ago
BUTCHER BOX PTE. LTD.
SGD3,100 - SGD3,100 Per Month
Singapore
- Responsibilities
- Process online orders and coordinate with warehouse, production and delivery teams for timely fulfilment.
- Update product listings, images, prices, stock availability and promotions. ...
Posted
6 days ago
MYR3,300 - MYR4,500 Per Month
KL City
- Work closely with the team to rectify and improve customer service guidelines and the fulfillment process.
- Keep records of shoppers interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions were taken on shoppers inquiries ...
Posted
9 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,200 Per Month
KL City
- Manage customer inquiries, escalations, and disputes.
- Identify issues quickly and deliver practical solutions
- Provide clear, professional, and timely communication across multiple channels (online chat, ticketing systems, social communities, etc.). ...
Posted
8 days ago
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
- Act as a primary point of contact for customer inquiries, providing excellent service, addressing concerns, and escalating issues as needed.
- Assist in the preparation of sales reports, presentations, and marketing materials, ensuring all materials are professional and up-to-date.
- Liaise with other departments, such as logistics and finance, to ensure timely order processing, delivery, and payment collection. ...
Sales Support
Customer Service
Skills Required
Sales Support
Customer Service
Communication Skills
Sitegiant
Ecommerce
+3
Posted
a month ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
- Able to work in a rotating shift (2 days off)
- Fresh graduate are open to apply ...
Posted
9 days ago
Undisclosed
KL City
- Coordinate with E-commerce, Warehouse, Logistics, Finance, and local market teams to resolve customer issues
- Maintain customer service SOPs, FAQs, and standard responses
- Track customer feedback and service performance, identify recurring issues, and provide improvement suggestions ...
Posted
20 days ago
Undisclosed
KL City
- Coordinate with E-commerce, Warehouse, Logistics, Finance, and local market teams to resolve customer issues
- Maintain customer service SOPs, FAQs, and standard responses
- Track customer feedback and service performance, identify recurring issues, and provide improvement suggestions ...
Posted
20 days ago
SGD200 - SGD200 Per Month
Singapore
- Reply to customer enquiries through email and social media.
- Update order statuses and organise approved orders into the correct production queues.
- Coordinate with our illustrator when customers request design changes. ...
Posted
22 days ago
Pengtai ECommerce SEA
Undisclosed
KL City
- Resolve customer issues effectively while maintaining high customer satisfaction levels.
- Support order processing and coordinate closely with internal teams on order-related matters.
- Ensure customer inquiries are followed up and resolved within the required response time. ...
Posted
a month ago
MYR2,000 - MYR4,000 Per Month
Near Train Station
This company is close to train station
- Follow up on pending customer enquiries, orders, payments and delivery matters.
- Escalate complaints, unusual cases or matters requiring management approval to the appropriate person.
- Maintain proper records of customer communications and follow-up actions where required. ...
Customer Service
Communication Skills
Skills Required
Customer Service
Communication Skills
Event Management
problem solving
Emcee experience
Malay proficiency
+4
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
- Coordinate with warehouse and logistics teams to ensure orders are processed and delivered on time.
- Monitor stock levels and highlight low-stock or out-of-stock items.
- Assist in setting up and managing online promotions, campaigns, vouchers, and discounts. ...
Posted
9 days ago
MYR2,500 - MYR3,000 Per Month
- Coordinate with warehouse and logistics teams to ensure orders are processed and delivered on time.
- Monitor stock levels and highlight low-stock or out-of-stock items.
- Assist in setting up and managing online promotions, campaigns, vouchers, and discounts. ...
Posted
22 days ago
MYR1,000 - MYR1,500 Per Month
- Monitor e-commerce sales performance, stock availability and prepare basic reports
- Support day-to-day operational and administrative tasks
- Assist with inventory records, stock transfers and coordination between retail stores and internal departments
Posted
7 days ago
Undisclosed
Singapore
- Stakeholder Engagement and Cross-Functional Collaboration: Serve as the primary point of contact for QC senior regional stakeholders. Build strong partnerships with Product, Service Ops, and other key functional teams to drive collaborative, cross-functional efforts that support the marketplace experience strategy.
- Leadership and Team Development: Lead and mentor a team of direct reports, each owning specific components of the QC service ecosystem, fostering a high performing and collaborative culture
- Voice of the QC Marketplace: Champion the needs of QC stakeholders in regional strategy discussions to influence product design, policy decisions, and process improvements ...
Posted
10 days ago
HUA XIA HOLIDAY (M) SDN. BHD.
MYR800 - MYR1,000 Per Month
KL City
- Assist in order handling, confirmation, tracking, and follow-up on order status with internal teams
- Support customer inquiries via chat/email/comments in a professional and timely manner
- Coordinate with operations, drivers, and partners to ensure smooth service delivery ...
Posted
16 days ago
Undisclosed
Singapore
- Stakeholder Engagement and Cross-Functional Collaboration: Serve as the primary point of contact for QC senior regional stakeholders. Build strong partnerships with Product, Service Ops, and other key functional teams to drive collaborative, cross-functional efforts that support the marketplace experience strategy.
- Leadership and Team Development: Lead and mentor a team of direct reports, each owning specific components of the QC service ecosystem, fostering a high performing and collaborative culture
- Voice of the QC Marketplace: Champion the needs of QC stakeholders in regional strategy discussions to influence product design, policy decisions, and process improvements ...
Posted
a month ago
MYR4,000 - MYR8,000 Per Month
KL City
- Develop leadership-ready habits by owning small process improvements and helping peers with knowledge base updates.
- Sharpen your career options for roles in customer success, e-commerce operations, or social commerce support.
- Want to turn everyday customer chats into moments that leave a good impression? Join our close-knit marketing team working with us at MCM NOVA MARKETING SDN. BHD. We help brands sell online and keep customers coming back by answering questions clearly and kindly across social and e-commerce channels. ...
Posted
13 days ago
MYR500 - MYR900 Per Month
KL City
- Develop relationship management capabilities that position you for account or operations roles in retail and e-commerce.
- Gain hands-on exposure to CRM workflows and basic sales processes in a friendly SME environment.
- We design curated corporate and occasion gifts that people actually want to open, and we care about smooth delivery and thoughtful details. ...
Posted
13 hours ago
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