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67 Dhl Express Jobs - August 2026 - High Salaries
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"dhl express"
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Manage Alert
Undisclosed
- Liaise with SPC / admin team to ensure customer requirement are meet
- Establish relationships with external customers to maintain the grow the business in a positive manner
- Maintain agreed service levels and abide by corrective measures implemented as and when required ...
Posted
2 days ago
Undisclosed
KL City
- Support the coordination and implementation of commercial and business improvement initiatives.
- Prepare reports, presentations, and business insights for management review.
- Provide analytical and administrative support for strategic projects and ad hoc business priorities. ...
Posted
3 days ago
Undisclosed
- Strong teamwork skills and ability to work with a diverse team
- Excellent communication and interpersonal skills
- Preferably 6 months full-time commitment ...
Posted
2 days ago
Undisclosed
- Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures
- Process outbound material according to the latest processes and procedures
- Carry out any administrative task that is required for the Service Centre ...
Posted
14 hours ago
Undisclosed
- Update payment receipts for lock-box processing including: payment advice & cheques image
- Download, downloading bank files from bank website, ensuring deposited cheque matches and clearance of unmatched files from bank.
- Update payment receipts for cash payment, credit cards and cheques. ...
Posted
3 days ago
Undisclosed
- Proactively manage resource capacity and balance workloads, ensuring team efficiency while accommodating business needs and employee well-being.
- Performance Optimization
- Lead ongoing performance dialogues, addressing employee challenges with tailored support and solutions. ...
Posted
6 days ago
Undisclosed
- Escalate all potential valid match shipment records to Level 2 screeners for enhanced screening.
- Release on hold shipments not escalated to Level 2
- Assist as directed by Senior Analyst, Supervisor and Manager in the research and review of escalated high match shipment record ...
Posted
6 days ago
Undisclosed
Singapore
- Communicate with service provider to get information on flight details.
- Work with airlines to implement outbound and inbound service enhancements.
- Handle operational communications with other Gateway and Hubs regarding inbound & outbound operations, adhering to standards and protocols for pre-alert, e-mails and other communications with the DHL network. ...
Posted
6 days ago
Undisclosed
Singapore
- Customs competency test certificate is required
- Customer service skills
- Class 3 driving license is preferred/advantageous ...
Posted
6 days ago
Undisclosed
Singapore
- Ensure that material not going out for delivery is secured according to security policy and procedures
- Assist in ensuring operational practices and procedures are carried out effectively
- Work with third-party contractors to ensure all activities are being carried out in a timely manner ...
Posted
6 days ago
Undisclosed
Singapore
- Work with airlines to implement outbound and inbound service enhancements.
- Gateway and Hubs regarding inbound & outbound operations, adhering to standards and protocols for pre-alert, faxes, e-mails, and other communications with the DHL network.
- Interface with local country customer service on service problems and enquiries. ...
Posted
6 days ago
Undisclosed
Singapore
- Customs certification on Import/Export trade or brokerage related subject is preferred
- Proficient with a computer and typewriting skills
- Class 3 driving license is preferred/advantageous ...
Posted
6 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
6 days ago
Undisclosed
- Responds to inquiries regarding policies and procedures
- Act as primary problem solver concerning cash and duty shipment discrepancies
- Create and maintain tracking reports in relation to country ageing performance ...
Posted
6 days ago
Undisclosed
- Draft project plans to deliver projects to achieve required quality standard, on time and on budget
- Instruct and review the output of functional project team or individual project managers
- Report deviations on project expenditure to adhere to defined project budget ...
Posted
6 days ago
Undisclosed
KL City
- Support and embrace Change to make the business more successful and competitive in the market Best in Class.
- Provide the full suite of customer service offerings (including bookings, enquiries, tracking and tracing supply requests etc.) to Key Account customers in addition to customized contracted services (e.g. Daily / Weekly / Monthly Reports at specific time frames / interval etc.)
- Understand the customer SLA and requirement in order to deliver best in class service. ...
Posted
7 days ago
Undisclosed
- Perform validation and rectify the errors found from the rejection report.
- Drive to achieve the teams KPI & SLA on a daily, weekly & monthly basis.
- Perform end to end investigation to recover billing Revenue or avoid Revenue Leakage. ...
Posted
7 days ago
Undisclosed
- Regularly coordinate equipment checks to initiate proactive maintenance in cases of potential failure
- Plan and manage the manning levels to attain productivity targets and to meet business requirements
- Evaluates procedures and methods to achieve optimum service and cost performance; participates in Gateway quality policy and initiatives ...
Posted
7 days ago
Undisclosed
- Ensure that all relevant equipment is operating and take corrective actions when equipment fails
- Keep the process area clean and tidy and make sure it is ready for the next process cycle
- Develop a culture of quality, service excellence (for internal customers) and flexibility ...
Posted
7 days ago
Undisclosed
- Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures
- Process outbound material according to the latest processes and procedures
- Carry out any administrative task that is required for the Service Centre ...
Posted
7 days ago
Undisclosed
- Contact Customers for shipment information, duty and tax advice, seek payment approval
- Maintenance of Customer database
- Ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearance performance targets and transit time ...
Posted
7 days ago
Undisclosed
- To perform Credit check and approval for customers with complete supporting documents in the event required Country OTC manager / CFO's approval.
- To understand External Credit Agency process (Agency may differ at country level) and factor in Credit Check/ Approval process.
- To ensure adequate follow up upon identified risks and gaps ...
Posted
8 days ago
Undisclosed
- To promply and accurately log queries in ERP system
- To monitor and handle customer emails falling out from GenAI‑driven automation processes, ensuring timely manual intervention and adherence to DHL service standards.
- To identify, analyze and resolve failures in GenAI‑processed email workflows, including misclassification, incomplete data extraction, language interpretation issues, or integration errors across systems. ...
Posted
8 days ago
Undisclosed
KL City
- Manage, operate and comply to DHL Centre of Excellence Standards for Customer Service by having Best Day Everday.
- Prepare daily, weekly and monthly reports on Customer Service Performance for submission to Country Management and Regional Office Management and RO.
- Build a data base on individual Customer Service Advisors to track and drive improvement in performance. ...
Posted
8 days ago
Undisclosed
KL City
- Fixed Assets tagging, sighting & confirmation related process
- Statutory Audit by external auditor.
- PTP related tasks eg follow up on open PO/ missing GRN/ Invoice ...
Posted
13 days ago
Undisclosed
KL City
- Help with basic reporting of P&P.
- Bachelor's degree student
- Final year student ...
Posted
13 days ago
Undisclosed
KL City
- Coordinate with internal finance teams to ensure customer payments are correctly allocated.
- Review and support credit control processes, including temporary credit suspension requests for overdue accounts.
- Prepare and submit invoices to customers in accordance with their billing requirements and procedures. ...
Posted
13 days ago
Undisclosed
- Proactively manage resource capacity and balance workloads, ensuring team efficiency while accommodating business needs and employee well-being.
- Performance Optimization
- Lead ongoing performance dialogues, addressing employee challenges with tailored support and solutions. ...
Posted
14 days ago
Undisclosed
- While supporting selected strategic accounts, the primary objective is to expand DHL's market presence and capture growth opportunities linked to foreign direct investment (FDI), supply chain diversification, and economic development initiatives within Johor.
- Develop and execute a strategic business development plan to capture growth opportunities arising.
- Identify, qualify, and acquire new customers establishing, relocating, or expanding operations in Johor, with particular focus on high-growth sectors such as technology, data centers, electronics, manufacturing, healthcare, and logistics. ...
Posted
15 days ago
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