To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
To update daily sales in system and SOP compliances
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Conduct evaluation, analysis and report on product application.
Work closely with product development team and technical solution team in achieving their key objective on project by providing application support and knowledge sharing.
Work closely with technical solution team and sales team to recommend and provide product samples for events and exhibitions.
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Collaborate with regional counterparts to carry out programs for the harmonization of practice in the areas of business work process, material parameters, testings, procedures and documentation.
Identify and manage budget for operations, programs and capability building initiatives.
Execute programs that would obtain, retain and develop skills to improve work performance and therefore support company growth.
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Collate, analyse, summarize and report monthly Quality KPIS and Scorecard to local management. Be responsible for Factory Yearly Quality KPIs target setting, execution of actions and evaluate performance
Be accountable for claims compensation, and responsible for collaborating with and escalating high-risk claims and product-related risks to Market, Local Management, and Regional Sales teams
Collaborate and support with many key stakeholders, i.e. Market, Supply Chain, Regional and SEA Sales, Product Development Team, and operations in key product risk, new product development, testing, customer visits, product transfer project, raw materials management to ensure products are fulfilling market & customer needs, reduce the risk in product recall, ensure no short supply and provide alternative solutions
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Collate, analyse, summarize and report monthly Quality KPIS and Scorecard to local management. Be responsible for Factory Yearly Quality KPIs target setting, execution of actions and evaluate performance
Be accountable for claims compensation, and responsible for collaborating with and escalating high-risk claims and product-related risks to Market, Local Management, and Regional Sales teams
Collaborate and support with many key stakeholders, i.e. Market, Supply Chain, Regional and SEA Sales, Product Development Team, and operations in key product risk, new product development, testing, customer visits, product transfer project, raw materials management to ensure products are fulfilling market & customer needs, reduce the risk in product recall, ensure no short supply and provide alternative solutions
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