60 Desktop Support Technician Jobs in Kuala Lumpur - August 2026 - High Salaries
Showing 60 jobs results for
"desktop support technician"
in Kuala Lumpur
Chat Available
MYR4,000 - MYR6,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- First-line problem handling, identifying the root cause of issues, and troubleshooting
- Willingness to participate in the 24/7 shift service.
- To assist the implementation and enhancement of IT Infrastructure and Operations projects. ...
Be an early applicant!
Posted
13 hours ago
Chat Available
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
- * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- * Process service requests including account updates, disputes, and payment arrangements. ...
Posted
10 days ago
Chat Available
MYR2,000 - MYR2,400 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Reset passwords and manage user accounts (Active Directory).
- Log and track incidents using ticketing systems.
- Ensure timely resolution based on SLA. ...
Posted
3 days ago
Chat Available
MYR4,500 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Be an early applicant!
Posted
10 hours ago
Chat Available
Undisclosed
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Computer hardware/networking troubleshooting skills
- Assist in the installation, testing, and commissioning of new systems and equipment
- Provide technical support and advice to clients ...
Posted
14 days ago
Chat Available
MYR2,000 - MYR2,400 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Reset passwords and manage user accounts (Active Directory).
- Log and track incidents using ticketing systems.
- Ensure timely resolution based on SLA. ...
Posted
20 days ago
Chat Available
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide feedback and suggestions for improving customer service processes and procedures
- Maintain a positive, professional, and courteous attitude when interacting with customers
- Handle inbound customer inquiries and requests via email, and chat, , sometime need to call to customer to providing timely and efficient solutions ...
Posted
13 hours ago
MYR4,500 - MYR4,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Resolve customer and distributor issues efficiently, following up via calls or emails as needed to ensure complete resolution and satisfaction.
- • Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
- • Proactively escalate challenging cases to the team leader for additional support and guidance. ...
Posted
15 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Collaborate with IT teams to resolve software integration and network connectivity issues
- Update and maintain accounting software systems, ensuring data integrity and security
- Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
9 days ago
Chat Available
Undisclosed
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Computer hardware/networking troubleshooting skills
- Assist in the installation, testing, and commissioning of new systems and equipment
- Provide technical support and advice to clients ...
Posted
14 days ago
Chat Available
MYR80,000 - MYR150,000 Per Year
Near Train Station
- Annual package: RM80,000 - RM150,000, including 13th month & no performance bonus
- Support semiconductor equipment installation, setup, commissioning, and debugging at customer sites
- Provide after-sales technical support and assist in resolving equipment-related issues on-site ...
Posted
15 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Documentation & Knowledge Base: Provide clear, step-by-step product documentation, user guides, and troubleshooting procedures to support resolution for customers and internal knowledge sharing.
- Ticket Management: Record and manage end-to-end customer interactions, diagnostic steps, and resolutions within the ticketing system to meet defined SLA targets.
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
- Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Posted
a month ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Documentation & Knowledge Base: Provide clear, step-by-step product documentation, user guides, and troubleshooting procedures to support resolution for customers and internal knowledge sharing.
- Ticket Management: Record and manage end-to-end customer interactions, diagnostic steps, and resolutions within the ticketing system to meet defined SLA targets.
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
- Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
- Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Resolve customer technical issues in a timely & professional manner
- Data collect/analysing
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain and improve knowledge bases and workflows
- Collaborate with internal teams to resolve issues efficiently
- Provide customer support via phone, email, and other channels ...
Posted
a month ago
Chat Available
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Set up and maintain statistic reporting for system performance, usage, and operational metrics across supported platforms.
- Establish and monitor system compliance processes, ensuring platforms meet internal policy and any applicable regulatory or industry standards.
- Support project delivery activities for new system rollouts and enhancements, including scoping, timeline tracking, and stakeholder updates. ...
Posted
a month ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Process orders, forms, applications, and requests.
- Maintain customer records and update account information.
- Escalate complex issues to the appropriate department. ...
Posted
a month ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform regular network status inspections, identify performance bottlenecks and abnormal links to ensure the stability and security of internal and external networks.
- Participate in network structure optimization, bandwidth planning, and the implementation of VPN and remote access solutions. Collaborate with the security team to enforce network security policies, ACL controls, and access management.
- Support process optimization and promote the implementation of automation scripts and configuration standardization. ...
Posted
a month ago
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,000 monthly
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
- Any other duties assigned by Management from time to time.
Posted
2 months ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor integrations and system healthTrack system logs, dashboards, and alerts to proactively identify issues before they impact customers.
- Follow incident and escalation proceduresAdhere to defined incident management processes, ensuring timely communication, documentation, and handover during incidents.
- Maintain operational documentationUpdate runbooks, knowledge articles, and support documentation to improve resolution speed and consistency. ...
Posted
a month ago
Chat Available
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Collaborate with IT teams to resolve software integration and network connectivity issues
- Update and maintain accounting software systems, ensuring data integrity and security
- Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
9 days ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Maintaining computer applications and system operations within the organization.
Be an early applicant!
Posted
2 months ago