- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

工作地点
职位描述
任职资格
SPM or above; 1+ year customer service experience preferred
Fluent in Mandarin and English (spoken and written); basic Korean/Japanese language skills are an advantage
Strong communication, listening, and problem-solving skills
Able to work under pressure in a fast-paced environment
Quick learner, adaptable to new tools and processes
Willing to work rotational shifts (evenings, weekends, holidays)
Applications are limited to Malaysian citizens/permanent residents
岗位职责
Provide customer support via phone, email, and other channels
Communicate with customers in Mandarin and English
Record and follow up on customer feedback to ensure resolution
Maintain and improve knowledge bases and workflows
Collaborate with internal teams to resolve issues efficiently
好处
所需技能
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
重要安全守则
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