Shipping Documents: Prepare and verify essential documents including Delivery Orders (DO), Packing Lists, and Gate Passes.
Customs & Tax (If applicable): Handle documents required for Free Trade Zones (FTZ) or Licensed Manufacturing Warehouses (LMW), such as GPB or K2 forms in Malaysia.
System Entry: Update Enterprise Resource Planning (ERP) or Warehouse Management Systems (WMS) to reflect dispatched stock.
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The Customer Service Executive is responsible for handling customer inquiries,order processing and coordinating with internal departments and ensuring excellent customer support throughout the order fulfillment process. The role requires strong communication, coordination and problem solving skills to maintain customer satisfaction and smooth business operations
The Event Operations Executive is responsible for translating creative event concepts into seamless, high-quality on-ground execution. This role ensures that every event—from corporate launches to private celebrations—is delivered with precision, originality, and the signature styling standard of Helium & Konfetti.
You’ll work closely with the creative and planning team to manage logistics, coordinate vendors, and oversee installations, ensuring that no two events look the same while maintaining operational excellence.