You will need to manage and priorities work on a daily basis in order to manage customers' expectations and the efficiency of the subject to demands of workflow.
Create, maintain and perform analytics and statistical reports required to assist all internal teams including Marketing, Trade, RMS and S&MS using your technical skills (SQL, SAS, R and/or Python)
Customer service focus, high level of work performance, standards and ethical values.
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Regularly review and cleanse data to maintain accuracy, integrity, and compliance with data quality standards, in conjunction with business users where applicable
Guide and support business users through changes in data management processes, data policies, and/or business rules to ensure smooth transitions and minimal disruption
Proactively address and resolve data issues from business users through diligent troubleshooting and comprehensive analysis
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Maintain records for preventive maintenance, corrective maintenance, incident follow-up, and audit evidence.
Conduct DR trend and gap analysis by correlating incident management data with DR exercise results to identify gaps.
Analyse and visualise the Disaster Recovery (DR) dashboard, providing a centralised view of DR readiness Build the Book of Work (BOW) and DR Operations Manual in Confluence to create a comprehensive repository.
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Maintain records for preventive maintenance, corrective maintenance, incident follow-up, and audit evidence.
Conduct DR trend and gap analysis by correlating incident management data with DR exercise results to identify gaps.
Analyse and visualise the Disaster Recovery (DR) dashboard, providing a centralised view of DR readiness Build the Book of Work (BOW) and DR Operations Manual in Confluence to create a comprehensive repository.
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Ensure adherence to established data governance policies and business rules, advocating for their importance among team members and business users
Guide and support business users through changes in data management processes, data policies, and/or business rules to ensure smooth transitions and minimal disruption
Request, approve and/or oversee data maintenance requests, ensuring they align with data policies and business rules
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Perform test execution, accurately record results, evidence, and defects, and support overall validation of system changes.
Preferably an undergraduate in the penultimate or final year of a Computer Science, Information Technology, Software Engineering, Data Analytics, Business IT, or related program
Must be proficient in both written and spoken English
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