Client & Stakeholder Management: Serve as the primary point of contact for clients; communicate project progress, updates, and outcomes effectively to both technical and non-technical stakeholders.
Cost Monitoring & Reporting: Monitor project expenditures closely and proactively inform stakeholders and leadership when additional costs are anticipated or incurred beyond the agreed contract scope.
Risk Management & Problem-Solving: Identify potential project risks, develop mitigation strategies, and resolve issues proactively to keep projects on track within scope.
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Build and maintain People metrics, scorecards, and dashboards across the employee lifecycle, covering engagement, productivity, skills, and cost, designed for usability by non-technical audiences and not just analytical accuracy.
Design and ship self-service tools and workflows, including integrations with internal platforms such as Valet and Cortana, that enable managers and leaders to conduct their own people analysis without PSI mediation.
Transform existing People assets (e.g. the People Impact Card) from static summaries into automated, insight-driven outputs with actionable recommendations and just-in-time nudges.
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Based in Puchong, Malaysia, the role supports multiple entities with diverse operations across different countries in the Asia-Pacific region.
AUTONOMY
The Master Data Analyst works with moderate autonomy, independently managing routine data maintenance, validation and reporting within established policies and data governance standards. Complex issues are escalated to the manager. Performance is measured by data accuracy, timely delivery, stakeholder satisfaction and contributions to process improvement.
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Conduct Data Discovery, Data Assessment and Data Workshops with customers to understand current architecture, data sources, data quality and business requirements.
Analyze customer data environments and recommend approaches for data consolidation, integration, migration, modernization and analytics.
Support presales activities, including discovery sessions, solution discussions, technical proposals, effort estimation, POCs and customer presentations.
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Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.
Analyse clickstream and transactional data to uncover insights on user behaviour and guide product metrics. You will manage instrumentation for all feature releases within assigned tech families within the bank.
Develop self-serve solutions for partners that are scalable and automated to handle a product environment.
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Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability.
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