We are looking for a Customer Service Senior Specialist (Middle Office) to join our Asia-Pacific team in Singapore. This role is a key middle office function that bridges customer-facing and back-office operations, providing operational oversight and enabling a smooth front-to-back workflow across the APAC commercial business. You will report to the APAC Customer Service Coordinator.
Candidates should possess good communication skills in English (and additional regional languages are an advantage), along with clear written and verbal reporting abilities.
This role is ideal for someone who is service-oriented, commercially aware, and committed to delivering high-quality customer experiences while supporting organisational objectives.