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200+ Customer Support Specialist Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 268 jobs results for
"customer support specialist"
in Wp Kuala Lumpur
Never miss any updates for Customer Support Specialist jobs in Wp Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Manage customer complaints and more complex claims-related enquiries through to resolution
- Maintain accurate case records and customer information within the CRM system
- Monitor and follow up on outstanding cases with internal and external stakeholders to ensure timely resolution ...
Posted
3 days ago
MYR2,800 - MYR3,200 Per Month
KL City
- iii. Take accurate food and beverages orders and input them into the system.
- iv. Serve food and drinks promptly according to hotel standards.
- v. Handle multiple tables simultaneously while maintaining service quality ...
Posted
3 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
2 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
2 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Coordinate with internal teams to resolve account or transaction issues.
- Follow company SOP, security, and confidentiality requirements.
- Complete daily reporting and reconciliation accurately. ...
Posted
4 days ago
Undisclosed
KL City
- · Phone support and log customer(s) queries and issues.
- · Conduct on-site Requirement Study, compile Requirement Study file and prepare Gap Analysis Report.
- · Conduct on-site training for end-users. ...
Posted
6 days ago
MYR2,000 - MYR2,300 Per Month
KL City
- Follow up with customers professionally through calls or other approved communication channels.
- Assist customers with payment-related enquiries and account issues.
- Update customer information, call outcomes, and payment arrangements accurately in the system. ...
Posted
9 days ago
MYR4,500 - MYR7,000 Per Month
KL City
- Coordinate with Technical Support, Sales, Web Development and other departments to resolve client issues.
- Monitor client requests and ensure timely follow-up and resolution.
- Manage client onboarding and ensure a smooth transition after sales. ...
Posted
11 days ago
Undisclosed
KL City
- Handle customer enquiries and provide timely updates on orders, deliveries and related requirements.
- Register and coordinate customer complaints, working with relevant internal teams to follow through on investigation, resolution and closure.
- Coordinate with relevant stakeholders on export bookings and shipment arrangements. ...
Posted
11 days ago
Undisclosed
KL City
- Demonstrate knowledge of Apple products and services.
- Personalize solutions based on customer needs, and effectively communicate them.
- Work in a fast-paced environment, often supporting multiple customers at the same time. ...
Posted
11 days ago
Undisclosed
KL City
- Demonstrate knowledge of Apple products and services.
- Personalise solutions based on customer needs, and effectively communicate them.
- Work in a fast-paced environment, often supporting multiple customers at the same time. ...
Posted
11 days ago
Undisclosed
KL City
- Enjoy your own space with a 100% remote work model.
- Benefit from a long-term contract because we want you to grow with us.
- Get access to an employee fund that always supports you, with opportunities and benefits designed for you. ...
Posted
12 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
12 days ago
Undisclosed
KL City
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team service targets and interaction handling quotas ...
Posted
14 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
16 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
16 days ago
Undisclosed
KL City
- Document adoption plans, site matrices, and multi-functional communications to build detailed roadmaps, ensuring all project collaborators remain aligned at every stage of the onboarding lifecycle.
- Guide customers on strategic and tactical decisions, lead architectural initiatives, and incorporate Cisco validated designs to ensure successful, long-term product utilization.
- Solutions: Foundational knowledge of Cisco Secure Access, Umbrella, DUO, and ISE. ...
Posted
16 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
16 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
17 days ago
Undisclosed
KL City
- · Handle customer inquiries via outbound calls and emails.
- · Assist with hotel/flight bookings, cancellations, refunds, and booking-related issues.
- · Understand customer needs and provide accurate solutions. ...
Posted
17 days ago
Undisclosed
KL City
- Maintain professional and positive interactions with customers.
- Update customer records and document interactions in internal systems.
- Meet service quality, productivity, and KPI targets. ...
Posted
17 days ago
Undisclosed
KL City
- Respond to customer enquiries, feedback, and complaints, ensuring issues are followed up and resolved within the expected timeframe.
- Provide customers with clear and complete information using the appropriate systems and resources.
- Identify suitable opportunities and generate sales leads through customer interactions. ...
Posted
17 days ago
Undisclosed
KL City
- Manage batch operations for customers, ensuring a smooth and consistent experience.
- Currently pursuing an undergraduate or postgraduate degree, preferably with a focus on Business, Marketing, or a related field.
- Fluency in written and spoken English is needed to manage stakeholders in the APAC market. ...
Posted
17 days ago
Undisclosed
KL City
- Salary : Upto 8K MYR
- Roles and Responsibilities :
- To respond promptly to customer inquiries via calle, live chat and email, providing accurate information and assistance regarding Skin Care products, orders, and services. ...
Posted
17 days ago
Undisclosed
KL City
- Assess if complaints require a device investigation per the QMS procedures and document root cause and corrective actions if relevant.
- Provide support and training on complaints processes and procedures to Field staff and wider user groups as required.
- Identify and support implementation of improvements to the complaints handling process, reporting and other interfacing processes and procedures. ...
Posted
17 days ago
Undisclosed
KL City
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify key customer complaint issues to provide a basis for business optimization.
- Participate in optimizing complaint-handling processes and propose improvements to products or service processes to reduce complaint escalation rates at the source.
- Handle other matters within the team. ...
Posted
17 days ago
SRG Asia Pacific Sdn. Bhd.
MYR2,200 - MYR3,500 Per Month
KL City
- Shift Allowance: RM10 per shift (after 10PM)
- Performance Incentives (Sales-based)
- Language Allowance: RM300 (Mandarin speakers) ...
Posted
17 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- Professional development
- We're Hiring: Customer Care Consultant
- Handle inbound calls & provide top-notch customer supportLocation: The Horizon Annexe, Bangsar South5-day week ...
Posted
17 days ago
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